Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
781
4 Stars
272
3 Stars
135
2 Stars
31
1 Star
14
90%of customers recommend this product.
(
949 out of
1,049)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: ljc
from North Carolina
Verified Purchase:Yes
This bolt lock is so convenient. Can walk my dog, lock the door, come back and with a fingerprint, enter without taking a key. No worries if I catch a ride with someone and don't have my key. Great product!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Linus
Verified Purchase:Yes
Works well, but there is no hub that can be connected for WiFi control. This means there is no way to remotely control the unit unless you are in Bluetooth range. Since it has Bluetooth, I think it could be connected to a hub if one was available.
Written by a customer while visiting wyze.com
Posted by: Igor
from Jacksonville, FL
Verified Purchase:Yes
Just awesome. Works perfectly and love the fingerprint scanner. Can't beat it for the price!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DansDrives
from Snoqulamie, WA
Verified Purchase:Yes
Super easy install and looks great too! I actually really prefer the look of this lock over the other Wyze Lock, which I also have, and I wish I had the fingerprint reader on my other lock too. I have a large property with a shop and barn and this is is the perfect solution for areas where I don't really need a full smart lock and need other people to have access without keys. Wyze really filled a need with this lock nd it works great!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: sazzz
from Chattanooga, TN
Verified Purchase:Yes
It constantly tries to lock and unlock for 3 times for setting the lock. fingerprints only works half the time.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 22, 2022
Hello, we are sorry to hear the auto-lock feature is running into some trouble and would like to help. Please ensure the auto-lock setting within the Wyze app is enabled and that disabled during hours is not set to the time that Wyze Lock Bolt is set to auto-lock. For troubleshooting steps, we would recommend taking a look at this article:
https://support.wyze.com/hc/en-us/articles/5458044861211
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/5458044861211
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Russell P
from Mississippi
Verified Purchase:Yes
This product is a great buy, I recommend this to anyone
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Happy Guy
from San Antonio, TX
Verified Purchase:Yes
Excellent! Would buy again. Installation was straightforward and it worked the first time.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: robs
from AZ
Verified Purchase:Yes
Was simple to installed and is working really well for what we needed.
I would recommend this to a friend!
Written by a customer while visiting wyze.com