Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,262 Reviews)
Rating breakdown 1,262 reviews
5 Stars
794
4 Stars
279
3 Stars
138
2 Stars
35
1 Star
16
90%of customers recommend this product.
(
966 out of
1,071)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Jason R.
from Hinesville, GA
Verified Purchase:Yes
The set up of this lock was quick and easy. I have had no issues and I love the convenience of the fingerprint scanner. All of the options make this lock a 10/10.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dany
from NC
Verified Purchase:Yes
Good lock - this was my first thing.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 1, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Robin
from Florida
Verified Purchase:Yes
I purchased hoping the hub via google home would unlock the door. Turns out it’s not available to do that yet
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Charm-Lite
Verified Purchase:Yes
Simple Numerical code? Of course, they all do that for the same price. My fingerprint! A cell phone app! We are in the future and Wyze has the answers.
Written by a customer while visiting wyze.com
Posted by: Clay Baker
from Austin, TX
Verified Purchase:Yes
Has to be the easiest lock I've ever installed. The product is boxed up very nice as with all of the Wyze products I've ordered. This lock literally was on and programmed for me and 4 others in less than 30 minutes. It has some very nice features like auto lock and temp codes. I've had it a couple of months and had zero problems.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dustin V
Verified Purchase:Yes
The price is very competitive with other similar locks on the market, BUT Wyze has the fingerprint sensor as well. It works great. Only concern is that the door has to be pushed closed while locking because if the bolt catches the slightest resistance, it won't lock.
Written by a customer while visiting wyze.com
Customer Rating
5
Great lockbox excellent fingerprint recognition
on July 29, 2022
Posted by: jlhughes
from Sacramento, CA, 95821, US
Verified Purchase:Yes
This lock is fantastic. The fingerprint readers is much more accurate than another brand I've used.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nill
Verified Purchase:Yes
Great features with this door lock especially the fingerprint access. This makes it so easy to enter quickly.
Written by a customer while visiting wyze.com