Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,244 Reviews)
Rating breakdown 1,244 reviews
5 Stars
787
4 Stars
275
3 Stars
135
2 Stars
32
1 Star
15
90%of customers recommend this product.
(
956 out of
1,057)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Harold
from Colorado
Verified Purchase:Yes
Great price. Only issue is fingerprint reader is sporadic
Also very easy to install and calibrate. Made well.
Also very easy to install and calibrate. Made well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Unknown
from Clinton, Utah
Verified Purchase:Yes
I didn’t realize it wouldn’t work unless I was within range with my phone.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 15, 2022
Hi there, we are sorry to hear your lock bolt is having some trouble speaking with the Wyze app! We would recommend checking that you are within Bluetooth range of your device and that you are allowing a few seconds for the Wyze Lock Bolt to connect to your phone. For further troubleshooting tips, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/5339642520603
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/5339642520603
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Rich
from San Antonio TX
Verified Purchase:Yes
Works as advertised and ordered three more for my other doors
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John
Verified Purchase:Yes
Pretty easy install, and works with multiple users, and like that there isn't an internet connection. Fingerprint reader seems to be a little bit finicky when raining/damp out.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kaydev
from Cleveland, oh
Verified Purchase:Yes
It's great, works perfectly. Don't even need to have my device on me to enter my home. Fits flush with my front door.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: TomH
from Texas
Verified Purchase:Yes
This deadbolt was a pleasant surprise. Easy to install and set up, sturdy and well made... i can quickly keep track of the comings and goings at home.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Erick G
from Arizona
Verified Purchase:Yes
I was afraid it would not fit but it was very easy to install and program. Has been working just fine.
Written by a customer while visiting wyze.com
Posted by: Carlos
Verified Purchase:Yes
I have had the lock bolt for a few months and my wife and I agree it was a needed upgrade, we could never go back to a dumb lock. I always forget something on my way out and having this lock bolt is beyond convenient to simply unlock my front door. Imagine never fumbling with groceries again. We are living in the future :)
Written by a customer while visiting wyze.com