Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
781
4 Stars
272
3 Stars
135
2 Stars
31
1 Star
14
90%of customers recommend this product.
(
949 out of
1,049)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Andy
Verified Purchase:Yes
It's a nice lock for something that's totally disconnected, but it really needs to have some way to detect that the door is closed before automatically engaging the lock. We've already got all sorts of marks on the door frame because it engaged the lock on an open door.
Written by a customer while visiting wyze.com
Posted by: Spiritual Guidance
from LA
Verified Purchase:Yes
So far this has been a great product. The unlock speed is phenomenal and it doesn't miss a beat. I definitely would recommend this to all my friends and peers.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: rayvee87
Verified Purchase:Yes
I really wanted to like this lock but.... It doesn't show on the app locked/unlocked. When I try to access the lock thru the app it takes a long time to connect to Bluetooth. I have the other Wyze lock and it is great!
Response from wyze.comBy WyzeKent, July 16, 2022
Hi there, we are sorry to hear that you are having complications with you Wyze Lock Bolt. Please reach out to us at (https://support.wyze.com/) so we may further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Richard
from Boynton Beach, Florida
Verified Purchase:Yes
This dead bolt works great, super easy to setup and install. The only improvement you could do is angle the reader about 22.5 degrees so you don't have to put your finger flat, its a little awkward.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Saeed
from Atlanta, GA
Verified Purchase:Yes
I needed an electronic lock that I can use to let friends and guests in without a key, without being connected to WiFi. Fingerprint sensor works very well and is my preferred unlock method I use daily. The usb c charge port is nice, but this device does not have a rechargeable battery, so I guess the word "charge" in the product description is a bit confusing. The temporary passcode is a very useful feature since it does not require the app to be connected to the lock. The lock has a nice finish and looks great on my cherry door.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Laurie
from Johnsburg Ny
Verified Purchase:Yes
I love this that works so well I love that I can keep my house locked and open when I want it open the only thing I wish I could do is to set it by the day so the weekends it would stay open all day if I wanted it to cause I'm home
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jamie H.
from Wylie, TX
Verified Purchase:Yes
Really great lock at an exceptional price. Much more sturdy than past more expensive locks!! Will be replacing all of those with these now!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: mb365
from Sugar Land, TX
Verified Purchase:Yes
Great value! Easy to install, love it. I wish it cane in nickel finish to match other hardware on the door :(
I would recommend this to a friend!
Written by a customer while visiting wyze.com