Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,253 Reviews)
Rating breakdown 1,253 reviews
5 Stars
789
4 Stars
277
3 Stars
138
2 Stars
34
1 Star
15
90%of customers recommend this product.
(
960 out of
1,064)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Beancounter50
from Twin Cities, MN
Verified Purchase:Yes
The lock seems to have trouble remembering fingerprints. Also, I didn't realize that it connected via Bluetooth rather Wi-Fi (my baf).
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Tommy
from Chicago
Verified Purchase:Yes
Doesn't work with alexa, lock doesn't fully open, maybe a defect? Finger print works 65% of the time, waaaaay to expensive
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Coniector
from Dallas, TX
Verified Purchase:Yes
This is a great product. Easy to set-up and use. Using your finger print as a key is amazing. I wish it had the other functionalities as the other lock like Auto Unlock. Over all I love it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bryan K
from Carrollton Georgia
Verified Purchase:Yes
Very responsive to fingerprint. Best smart lock I've had of five different brands.
Only request is remote ability to lock and check status, or change codes. Can't wait for that feature, but I know Wyze is a top flight company and they'll continue to improve!
Only request is remote ability to lock and check status, or change codes. Can't wait for that feature, but I know Wyze is a top flight company and they'll continue to improve!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: V
from San Jose
Verified Purchase:Yes
So far so good.
It would be better if the mechanical is strengthen further. The main bolts are significant smaller than the original deadbolt’s. Also Bluetooth sync takes awhile. Understand the power consumption constraint but perhaps you can leverage NFC and offer that as another way to unlock (via a phone).
It would be better if the mechanical is strengthen further. The main bolts are significant smaller than the original deadbolt’s. Also Bluetooth sync takes awhile. Understand the power consumption constraint but perhaps you can leverage NFC and offer that as another way to unlock (via a phone).
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
It was an easy install and just as easy to program and set up. Great features, solid build, and great value for the money.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
While it’s much more appealing in looks, this one lacks the luster of features you get with the other door lock. The finger print feature works infrequently. You do not have the bluetooth ability to control it remotely and sometimes you have to press the code in several times before it unlocks the door but you get what you pay for.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 15, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Zendong
from San Francisco Bay Area
Verified Purchase:Yes
Very happy with this lock. We have very easy and quick access to our house without using keys anymore. Will consider buying additional locks for other doors later.
I would recommend this to a friend!
Written by a customer while visiting wyze.com