Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,230 Reviews)
Rating breakdown 1,230 reviews
5 Stars
779
4 Stars
271
3 Stars
135
2 Stars
31
1 Star
14
90%of customers recommend this product.
(
946 out of
1,046)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Donaurr
from Denver, Colorado
Verified Purchase:Yes
Love it. It’s sleek and modern. Makes leaving and coming home effortless.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mandiky
from Barnesville mn
Verified Purchase:Yes
Can’t believe I waited this long to get a smart lock. Very affordable and convenient. Also super easy to install. The instructions were perfect
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: vishal
from redwood city, ca
Verified Purchase:Yes
Best product. Works every time. easy install and setup
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: C
from Utah
Verified Purchase:Yes
Accuracy of print reader is bad. Rarely does my print work (multiple fingers set up).
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, July 5, 2022
Hi there! We are very sorry to hear your Wyze Lock Bolt is not unlocking with your fingerprint. As a first step we would recommend making sure there is no debris on the fingerprint sensor by gently wiping it with a cloth. For more in depth troubleshooting steps, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/5458134697755
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/5458134697755
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Pierre
Verified Purchase:Yes
i have many indoor and outdoor Wyse camera. They are all working fine without difficulties i i am very happy to continue using Wyse products. My Wyse lock Bolt is also very good for my family regarding home security. Thank you, Wyse,
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DRB
from North Myrtle Beach, SC
Verified Purchase:Yes
Love the product so far. How it stands up to the elements over time will be the determining factor for 5 stars. I have bout very expensive locks that didn’t hold up so well. These are very simple and easy to set up and quite more economical than most.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RAMETI
from Arizona
Verified Purchase:Yes
Really nice toy with fingerprint & key pad together and very convenient/friendly to access. I am not sure is it vulnerability to capture fingerprint and code from keypad by burglars/theft people. I feel challenges when battery dead and outside of home as it does not have option for manual key (I know it has emergency USB-C charging point).
I really like this smart Lock bolt and I have gifted this to my friend as well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: xmishka
from San Francisco, CA
Verified Purchase:Yes
The lock was easy to install and setup. It is easy to use and makes it much easier than having to use a key. It is not pickable so that is a great plus!
I would recommend this to a friend!
Written by a customer while visiting wyze.com