Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,262 Reviews)
Rating breakdown 1,262 reviews
5 Stars
794
4 Stars
279
3 Stars
138
2 Stars
35
1 Star
16
90%of customers recommend this product.
(
966 out of
1,071)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Steve
from BC, Canada
Verified Purchase:Yes
The lock itself is great!
It's a shame the dimensions of the internal tail that turns the deadbolt latch is too wide to use a standard latch, nor does the tail swivel like a conventional deadbolt lock, but is fixed in its orientation to the thumb turn.
If the tail had these standard attributes, a person could install the lock using an existing deadbolt latch installation, and not have to retrofit with the Wyze deadbolt latch.
In addition, the Wyze deadbolt latch is not the modern/common hammer-in style, but requires the door edge to me mortised, so the Wyze latch can be installed flush with the door edge.
This requires small wood chisels and some skill to make it look good. Fortunately I was a locksmith early in life, and I could do this part, but many would have poor aesthetics.
Also, I will have to leave the lock when I move because of the mortise; I can't reinstall the original hammer-in style latch now.
This part of the system could have been designed much better. I'll attach photos of a hammer-in (round) and mortise (rectangle faceplate) deadbolt latched for clarification, if possible.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Joel
from MN
Verified Purchase:Yes
I assumed the lock would work like the other lock over wifi. I was wrong. It looks and operates well but the numbers are hard to read. I am hoping they make it wifi controlled.
Written by a customer while visiting wyze.com
Posted by: Art
from NC
Verified Purchase:Yes
Easy to install. Make sure the connector on the inside is all the way in tho. Test before putting it all together (yes my bad).
Wish you could change codes remotely without the need to be within the Bluetooth range.
It would be nice to be able to lock and unlock remotely without the need for the doorbell. You can unlock remotely when doorbell paired but cannot lock, other than use the auto lock feature.
Other than the above it's good so far.
Wish you could change codes remotely without the need to be within the Bluetooth range.
It would be nice to be able to lock and unlock remotely without the need for the doorbell. You can unlock remotely when doorbell paired but cannot lock, other than use the auto lock feature.
Other than the above it's good so far.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rich
from Tampa, Fl
Verified Purchase:Yes
Lock works well at the door when placing your finger and typing in your code. The finger reader doesn’t work all the time but still is nice. The app side of the lock does not work at all even when on the same wifi network the lock can not be found by the app. And I am unable to see if the door is unlocked or locked in the app. The only way to operate the lock from the app is from the door bell pro and I still don’t know if it is unlocked or not. If the app gets fixed I would rate this 5 stars.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Denise
from MAssachusetts
Verified Purchase:Yes
This was a “Wow!” I was mist impressed with the quality of the unit’s components, simplicity of installation, and ease of programming.
I set up three user codes but did not program the fingerprint. I guess I’m just not certain of the security of having my prints out.
I have four Wyze cameras, and am considering a flood light for my barn. Products are great.
I set up three user codes but did not program the fingerprint. I guess I’m just not certain of the security of having my prints out.
I have four Wyze cameras, and am considering a flood light for my barn. Products are great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Taylor
from Boaz, AL
Verified Purchase:Yes
Very easy to install and very easy to operate on the wyze app! I personally love it
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jrperiod
from Lawrenceville Ga,
Verified Purchase:Yes
Simply works. I like that its bluetooth. One less device clogging up my network.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mike
from NC
Verified Purchase:Yes
works well except often times can't connect to door when I am not home (so can't remotely unlock or lock if needed.)
Written by a customer while visiting wyze.com