Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,241 Reviews)
Rating breakdown 1,241 reviews
5 Stars
786
4 Stars
274
3 Stars
135
2 Stars
31
1 Star
15
90%of customers recommend this product.
(
956 out of
1,057)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Msp123
from Minneapolis
Verified Purchase:Yes
Fingerprint sensor is awesome. Bluetooth connectivity is not great and takes a while to connect, even when within range. But it's great to have when it works. I was hoping I could reliably check lock status of my doors at night without getting out of bed to check manually. Maybe it's interference from having 2 wyze bolt locks. Maybe it's too many smart home devices or maybe it's our old house with many walls. Auto lock programming is nice so I don't have to deal with annoying auto lock during day time hours. Would be nice if there was a continuous alarm to alert when lock is jammed so can correct problem (for those of us with imperfect doors).
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Wesley
from Wellington, FL
Verified Purchase:Yes
Easy to install and it works really well. Great for households with kids. Alexa recognizes the device but can’t control it. The automation needs a bit more work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: ryanobgyn
Verified Purchase:Yes
would like key back up when batteries run out. . Otherwise works well
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Lowjumpingfrog
Verified Purchase:Yes
This product is well made and easy to install. It works well with the Wyze app and does just about everything that it advertises to do. The one feature that I found that does not work is the ability to auto lock the door after a period of it being unlocked. If you specify a time window for this feature not to be enable it fails to work. For example if you don't want the bolt to auto lock from 8am to 8pm and the door is unlock during this period it will not auto lock after 8pm. Too bad this was the feature I was most hoping for.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Valentina
from Rockville, MD
Verified Purchase:Yes
At first I was a bit intimidated by it thinking that the installation was going to be complicated, but I was so wrong! The installation was super easy, I was able to do in about 15 minutes total. The lock is sturdy and has a beautiful modern look. We’re very happy with it! We love not having to worry about taking our keys out when we get home - our fingertip is all we need. We also have it autolock every 15 minutes which is great for our peace of mind. Not sure how long the battery lasts, it is still going with its original batteries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Auto lock feature leaves a little to be desired
on July 15, 2022
Posted by: Frequent User
from Missouri
Verified Purchase:Yes
It's pretty good for the price. The blue tooth is not strong enough to reach very far in the house. That is disappointing. The major flaw I have could probably be fixed with a software update. I have a schedule set for the auto lock to start at around 9pm and then turn off at 10pm. The problem is that at 9pm the auto lock does not start until you manually lock the door. The solution would be for the lock to auto lock at the scheduled time.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Ed
from Massachusetts
Verified Purchase:Yes
Not so good. Needs features like Wyze deadbolt.
I had to remove it and put the Wyze deadbolt.
I had to remove it and put the Wyze deadbolt.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, July 16, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tom
from St Paul MN
Verified Purchase:Yes
Good (you can't beat the price) but here are ideas for improvement: 1. Allow locking at specific time, like the door auto locks at 9pm.
2. Allow locking from phone when you are on home wifi.
3. Somehow improve fingerprint sensor. It's pretty spotty.
2. Allow locking from phone when you are on home wifi.
3. Somehow improve fingerprint sensor. It's pretty spotty.
I would recommend this to a friend!
Written by a customer while visiting wyze.com