Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,228 Reviews)
Rating breakdown 1,228 reviews
5 Stars
778
4 Stars
271
3 Stars
135
2 Stars
31
1 Star
13
91%of customers recommend this product.
(
945 out of
1,044)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Valentina
from Rockville, MD
Verified Purchase:Yes
At first I was a bit intimidated by it thinking that the installation was going to be complicated, but I was so wrong! The installation was super easy, I was able to do in about 15 minutes total. The lock is sturdy and has a beautiful modern look. We’re very happy with it! We love not having to worry about taking our keys out when we get home - our fingertip is all we need. We also have it autolock every 15 minutes which is great for our peace of mind. Not sure how long the battery lasts, it is still going with its original batteries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Auto lock feature leaves a little to be desired
on July 15, 2022
Posted by: Frequent User
from Missouri
Verified Purchase:Yes
It's pretty good for the price. The blue tooth is not strong enough to reach very far in the house. That is disappointing. The major flaw I have could probably be fixed with a software update. I have a schedule set for the auto lock to start at around 9pm and then turn off at 10pm. The problem is that at 9pm the auto lock does not start until you manually lock the door. The solution would be for the lock to auto lock at the scheduled time.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Ed
from Massachusetts
Verified Purchase:Yes
Not so good. Needs features like Wyze deadbolt.
I had to remove it and put the Wyze deadbolt.
I had to remove it and put the Wyze deadbolt.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, July 16, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tom
from St Paul MN
Verified Purchase:Yes
Good (you can't beat the price) but here are ideas for improvement: 1. Allow locking at specific time, like the door auto locks at 9pm.
2. Allow locking from phone when you are on home wifi.
3. Somehow improve fingerprint sensor. It's pretty spotty.
2. Allow locking from phone when you are on home wifi.
3. Somehow improve fingerprint sensor. It's pretty spotty.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: The Dude
from Nj
Verified Purchase:Yes
Great device. An auto night time lock feature would be a great option, please add.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dany
from NC
Verified Purchase:Yes
Good lock - this was my first thing.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 1, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Akshay
from Denver co
Verified Purchase:Yes
Works great! Should come with a door open/close sensor so that it doesn't lock when the door's Ajar. Everything else work flawlessly
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: ButteMT
from Butte, MT
Verified Purchase:Yes
Very easy to install and looks good. I would have like a more durable interior cover, I’m a little worried that I will break one of the clips while changing the batteries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com