Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,229 Reviews)
Rating breakdown 1,229 reviews
5 Stars
779
4 Stars
271
3 Stars
135
2 Stars
31
1 Star
13
91%of customers recommend this product.
(
946 out of
1,045)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: X
from Phoenix, AZ
Verified Purchase:Yes
I wish it had the same if not more features than the original WYZE Lock
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: B. Riet
Verified Purchase:Yes
Works like a charm! Easy installation and very nice looking!
Written by a customer while visiting wyze.com
Posted by: JD
from Austin, TX
Verified Purchase:Yes
I am so happy I purchased this lock. We previously had a Schlage lock and I was constantly having issues with it not working, having to input the code several times. This lock works every time without fail and the fingerprint reader super fast.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Aaron Cockrell
from Easton NH
Verified Purchase:Yes
Works very well so far, no issues. Install was easy although I did need to chisel my deadbolt recess in the door frame a bit to get the cup for the deadbolt to fit. The lock works buttery smooth. The auto lock is the main reason for purchasing. Fingerprint works almost flawlessly, usually not working when I’m placing my thumb at an awkward angle. Unlocking is super fast. After two weeks of use the battery is still reading 100%. Good product!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Orlando U.
from Waterbury Connecticut
Verified Purchase:Yes
The lock is awesome it is a great design very easy to mounted and setup… I have one concern I bought this but sadly I can’t used in my front door because my older son he is in the autism spectrum and I need to keep the front door always locked but be side that it is a wonderful product
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: kp
from texas
Verified Purchase:Yes
Need improvement on software , bluetooth works same room . my be bring some cloud function , so lock and unlock remote and other rooms ..
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, May 12, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Les
from Michigan
Verified Purchase:Yes
Easy install. Operation is great. Easy to have family members assign their codes. Good value.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: EricAZ
from Phoenix
Verified Purchase:Yes
Great Lock, easy to install, easy to use....What else could you ask for.... Wyze not make the purchase....
I would recommend this to a friend!
Written by a customer while visiting wyze.com