Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,258 Reviews)
Rating breakdown 1,258 reviews
5 Stars
791
4 Stars
279
3 Stars
138
2 Stars
35
1 Star
15
90%of customers recommend this product.
(
963 out of
1,068)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Jayson
from Conway sc
Verified Purchase:Yes
Only wish it came with door knobs or a purchase option to add a wyze smart door knob.
Written by a customer while visiting wyze.com
Posted by: Jason
from Houston, Texas
Verified Purchase:Yes
It doesn’t always read your fingerprint the first time.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMaricar, December 1, 2025
Hi there, we're sorry to hear that the fingerprint scan is not working properly with your Wyze Lock Bolt and we would like to help. We would recommend taking a look at this article:
https://support.wyze.com/hc/en-us/articles/5458134697755
If the issue continues, please reach out to our Wizards team (https://support.wyzecam.com/hc/en-us) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/5458134697755
If the issue continues, please reach out to our Wizards team (https://support.wyzecam.com/hc/en-us) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com