Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,253 Reviews)
Rating breakdown 1,253 reviews
5 Stars
789
4 Stars
277
3 Stars
138
2 Stars
34
1 Star
15
90%of customers recommend this product.
(
960 out of
1,064)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Segundo
Verified Purchase:Yes
Installed 5 locks for interior doors. Hardware looks good except the striker bolt that has limited allowance to fit/match with corresponding door jamb plate that comes with it. It should perfectly align if not an auto-lock will not work. The biggest disappointment is the software interface with app. Bluetooth connection between the unit and phone has lag and record of history doesnt refreshed up intuitively/automatically.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2
Will not stay connected to phone. Poor product.
on October 7, 2025
Posted by: Aye
from Salt Late City Utah
Verified Purchase:Yes
Very easy install. Easy to add to existing Wyze account. Cannot add passcode, only fingerprints. Will be returning it this cannot be resolved. Very disappointed.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, October 8, 2025
Hello and thank you for your valuable feedback! We are constantly striving to improve our products to better serve our users. We appreciate your suggestion and will be forwarding it to our team for future consideration. If you have any questions, concerns, or would like to discuss your feedback further, please don’t hesitate to reach out to our Wizards team (https://support.wyze.com/). Thank you, and have a wonderful day!\n
Written by a customer while visiting wyze.com
Posted by: FB
from Branson, MO
Verified Purchase:Yes
Fingerprint censor is very inconsistent. lock motor is loud. Feels and sounds kind of cheap. I It does okay, but I would not purchase this again if I could do it over again.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Word
Verified Purchase:Yes
The ease of installation, the price was right, connecting to WiFi simple, programming fingerprint easy, if I had two front doors I would have bought another one, built to last.
Written by a customer while visiting wyze.com
Posted by: mominmaof3
from Boston, MA
Verified Purchase:Yes
Simple and easy to use. Connectivity to the app is hit or miss depending on the wifi strength but also so easy to set up.
I would recommend this to a friend!
Written by a customer while visiting wyze.com