Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,229 Reviews)
Rating breakdown 1,229 reviews
5 Stars
779
4 Stars
271
3 Stars
135
2 Stars
31
1 Star
13
91%of customers recommend this product.
(
946 out of
1,045)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Tom
from Sanford, FL
Verified Purchase:Yes
Easy install. Works perfectly with app and finger print. I added the WYZE door bell so they work together in case I need to let my house cleaner in remotely. Worth every penny.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Maria
from Las Vegas
Verified Purchase:Yes
Convenient, secured easy to install and price is fine but could be lowered at little.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Karen
from IL
Verified Purchase:Yes
The lock is fantastic! Works well with the app. Fingerprint has been programmed but haven’t used it yet. Number pad is fine. The only issue I want to point out is if you have an older home with an existing deadbolt, the hole may not be as large as this lock requires. I had to have a friend drill thru my metal door in order to widen the hole to 2 1/4”(?) so the wire would fit and the lock would sit flush to my door. Worth the purchase though especially with kids who can’t keep track of their keys!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Lesa D
from Missouri
Verified Purchase:Yes
I love the lock! Super easy to install but you can’t connect to it remotely to lock or unlock the door. That’s one of the main reasons I bought it. Otherwise it’s awesome nit having to go in through the garage when you don’t have a key!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mike
from Flordia
Verified Purchase:Yes
Greta item works good pin number wise the fingerprint scanner is ok for adults but for my kids it doesn't work correctly.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Travis
from Chesapeake virginia.
Verified Purchase:Yes
Works great, very easy to set up, everything i have is from waze, from smart plugs, to security system, cameras, locks, vacuums, all their products are priced for the average person to be able to afford but with the quality of the things only the wealthy can afford. Great product, along with all the other wyze products i have. Keep up the great work WYZE TEAM!!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: De
Verified Purchase:Yes
Great lock. Like the automation. I guess it is my mistake of not reviewing the full details. But I was expecting the lock to be wifi connected. But has only Bluetooth connection.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dirk
from Baltimore, MD
Verified Purchase:Yes
The lock works well. I like being able to open the lock remotely, though that requires you to have an expensive doorbell pro. It's no clear if the (also expensive) doorbell duo will also allow this feature. I work from far away, so I like to keep track of things remotely. Because it works by Bluetooth (I think), the app doesn't know whether the lock is locked or unlocked unless you're within the small Bluetooth range. Having a temporary code is awesome, but it's an 8-digit code and therefore easy to enter incorrectly and there's a delay between entering and having the door bolt unlock, plus the bolt can easily get hung up unless it's perfectly set in the door. For these reasons sometimes it doesn't work to allow access. The lock/doorbell combination circumvents this problem by allowing you to open the door from the app, but you have to be immediately available for that.
Giving people that you know their own access is also a great feature. Once the code is entered, it's no longer accessible, so if your person who has their own code forgets it, you would have to delete their code and make a new profile for them. None of this is difficult to do, but takes a small amount of time.
I'm often away from home and this is certainly one of the best ways to lock up for people like me who need to often give people access while I'm away. I use Wyze cameras and other products to allow me to keep an eye on things while I'm gone and I'm quite pleased overall. I appreciate the people who engineer this useful products.
I've used the remote features a fair amount and the battery seems to last at least 6 months for me. A side note is that rechargeable batteries generally have not been reliable for me in this or other devices.
It's a very good lock with unique features. The security features such as not being connected to Wi-Fi and codes are great, but also can be a mild hinderence. The flaws are not significant enough for me to give this product other than 5 stars. I like the lock enough despite any flaws that I bought a second one.
I would recommend this to a friend!
Written by a customer while visiting wyze.com