Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,253 Reviews)
Rating breakdown 1,253 reviews
5 Stars
789
4 Stars
277
3 Stars
138
2 Stars
34
1 Star
15
90%of customers recommend this product.
(
960 out of
1,064)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Philibe
Verified Purchase:Yes
The lock looks nice, has the features that wanted and doesn't have the ones that I didn't want. Installation was easy. It has been functioning well.
Written by a customer while visiting wyze.com
Posted by: Bobbie
Verified Purchase:Yes
This should also be wifi. Why isn't it?! There isn't a way to set an unlock time either, and there should be. Love the fingerprint aspect which is why I purchased this model over others, as I don't want my kids to have a code.
Response from wyze.comBy WyzeStephen, April 6, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Harry
from Kansas
Verified Purchase:Yes
Solidly built and performs well after a couple weeks of use. Need the ability to change orientation of the thumb turn (its fixed, so the lock position must vary depending on what side of a door this is installed on). The strike piece finish needs to match (black version came with chrome strikes). Easy to install and setup.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Eddie
from California
Verified Purchase:Yes
This product works awesomely no problems. Quick set up took about five minutes to install just another great device by Wyze. Can’t wait until my next device bought another wise lock for my girlfriend’s house. Why is camera two wise camera three pan solar wise switches my house is a wise house.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JD 4
from Ocala Florida
Verified Purchase:Yes
So convenient! Fingerprint reader is great. Works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jim M
from RI
Verified Purchase:Yes
Easy to install and set up. Works great and looks great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Greg Geisler
from Austin, TX
Verified Purchase:Yes
I purchased this to replace a Yale lock that we were having some issues with. The install instructions were very clear and I was able to remove the old lock and install the new one in about 20 minutes (I do have considerable experience changing out locks so it might take longer for most people). Like all Waze products, the setup was super easy. Within a couple minutes it was up and running. Thumbprint setup worked great. We like the auto-lock feature and the keypad buttons are much nicer than the Yale lock. The only comment my wife had was that it would be nice if it came with a key backup option in the event that something were to go wrong with the electronic lock. But overall this is a great lock for a great price. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris W
from Phoenix, AZ
Verified Purchase:Yes
Love our newest Wyze product. Looks great, easy to install and we love the fingerprint unlock. Works great for me but my husband has a harder time as he works with his hands where calluses amd cuts can interfere. So he just uses his code.
I would recommend this to a friend!
Written by a customer while visiting wyze.com