Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,258 Reviews)
Rating breakdown 1,258 reviews
5 Stars
791
4 Stars
279
3 Stars
138
2 Stars
35
1 Star
15
90%of customers recommend this product.
(
963 out of
1,068)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: CJ
from Indiana
Verified Purchase:Yes
Con - Keeps disconnecting form my phone, and this smart lock doesn't have wifi connection.
Pro- opening door with fingerprints and keypad.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeKent, May 8, 2022
Hello, we are sorry to hear about the connectivity trouble with your Wyze Lock Bolt in the app. Please check if your Wyze app is updated and that your Bluetooth is on.
Also, if you have not already, please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Also, if you have not already, please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Tim S.
from Chattanooga
Verified Purchase:Yes
Love the product! Install was a breeze. Works flawlessly and looks good as well
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sonny
from Portland, Oregon
Verified Purchase:Yes
Lock is sturdy, quick and easy to install and setup. It's all a deadlock one ever need.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Victor C.
from Arlington, TX
Verified Purchase:Yes
Love the new design, but no wifi, no open sensing.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Alice
from Hartland, MI
Verified Purchase:Yes
The lock was easy to install and it works GREAT! It has made it so much easier to unlock the door for my family with their coded #'s and finger prints! I love the fact that it is NOT reliant on the wi-fi. I do wish they came in more colors..like bronze or dark brown.
I bought it at a great price too!
Thank you Wyze for keeping technology affordable for all of us!
I bought it at a great price too!
Thank you Wyze for keeping technology affordable for all of us!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jim P.
from Charlotte, NC
Verified Purchase:Yes
Great lockset, and really easy to install. Great feature that you can assign different codes for family members and logs track coming and going. Downside, cant get the fingerprint recognition to work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Matt
Verified Purchase:Yes
It’s a great product, the only thing I do not like about it, is that you can’t access it from anywhere.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mark P
Verified Purchase:Yes
The Wyze bolt lock is an amazing product. Installation was easy and straightforward. The fingerprint reader is faster than typing in the code. Overall this is another great product from Wyze and it looks great installed. The only thing that would make it better would be an auto unlock feature as I approach the door. You will not be disappointed with the Wyze bolt lock.
Written by a customer while visiting wyze.com