Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,262 Reviews)
Rating breakdown 1,262 reviews
5 Stars
794
4 Stars
279
3 Stars
138
2 Stars
35
1 Star
16
90%of customers recommend this product.
(
966 out of
1,071)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Hal
from Junction city oregon
Verified Purchase:Yes
Easy to install and works well. Unable to access away from home network. Not sure its supposed to but i think if i can access my cameras i should be able to.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dee
from San Francisco California
Verified Purchase:Yes
Exactly what I expected. The quality is top tier. 10/10 I would recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Smitty
from Canada
Verified Purchase:Yes
Only issue I have with the locks is that my doors are steel. It's Impossible to get the lock to seal tight on the door. I think I'll either need to Dremel through the steel or 3d print a thicker gasket to seal it up.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bryan S
from Land O Lakes, FL
Verified Purchase:Yes
2nd lock we've purchased - great product, easy to install, reliable, and easy app! Love this product and the company.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Wyze
from California
Verified Purchase:Yes
Easy to install. Works quickly. Simple to program . Has option to program more than one finger print. Also has options to program guest codes
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Walter
from Liberty SC
Verified Purchase:Yes
Great lock bolt system. I didn't give 5 stars because it's no Wi Fi and Im not able to change codes from places far away.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dave Lambson
from Texas
Verified Purchase:Yes
The Wyze Lock Bolt has a lot going for it, but there is one drawback that keep it from being the absolute best lock on the market. Here’s what I liked and what could be improved.
Easy Installation: First off, installation is a breeze. The instructions are clear, and I had it up and running in no time. If you’re not particularly handy, don’t worry—you’ll still find it easy to set up.
Solid Build Quality: The build quality is impressive. The Wyze Lock Bolt feels sturdy and secure, giving you peace of mind that your home is well-protected. The keypad is responsive, and the fingerprint sensor works quickly and reliably.
Convenient Features: I really like the auto-lock and unlock features. It’s super convenient to have the door lock behind you automatically and unlock when you’re nearby. The fingerprint sensor is a nice touch, allowing for quick access without needing to fumble for keys.
No Wi-Fi: Here’s where the Wyze Lock Bolt falls short: it doesn’t connect to Wi-Fi. This means you can’t manage it in the app when you’re away from home. For a smart lock, this is a pretty big drawback. This lack of Wi-Fi really limits the attractiveness of the lock and is keeping it from being the BEST lock on the market.
App Limitations: The Wyze app is great for setting up and managing the lock while you’re at home, but again, without Wi-Fi connectivity, you can’t control it when you’re away. This makes it less versatile compared to other smart locks on the market.
Great Value, But there is a reason: The Wyze Lock Bolt is affordable and offers solid security features, but the lack of Wi-Fi is a significant limitation. If you don’t need to control your lock while you’re away, it’s a good choice. But if remote management is important to you, you might want to look elsewhere.
Final Thoughts: Overall, the Wyze Lock Bolt is a good smart lock with some excellent features and solid build quality. However, the inability to connect to it via Wi-Fi is a major downside. I’d give it 3 stars—good for basic needs, but not the best option available.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
1
Not good connection to you WiFi keep loosing the.
on July 22, 2024
Posted by: Baha Dean Gurkan
from Frederick MD
Verified Purchase:Yes
Not good connection to you WiFi keep loosing the.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 22, 2024
Hello! You will know you are connected to your Wyze Lock Bolt if the Wyze Lock Bolt page says “Connecting” or “Connected.” If the main button is gray and says “Connecting,” it is not yet connected to Bluetooth. You can also check if the settings for Wyze Lock Bolt have some words grayed out (not yet connected) or have all words in black (connected). If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com