Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,230 Reviews)
Rating breakdown 1,230 reviews
5 Stars
779
4 Stars
271
3 Stars
135
2 Stars
31
1 Star
14
90%of customers recommend this product.
(
946 out of
1,046)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: James
from Nevada
Verified Purchase:Yes
It functions as should but disappointing that it does not connect to Internet so you can monitor while away from home
Written by a customer while visiting wyze.com
Posted by: AH12
from Spanish Fork, Utah
Verified Purchase:Yes
My kids were amazed that they could use their fingerprint to unlock the door! Only wish is that it connected over wifi to our phones as well, not just bluetooth.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MG
from Simi Valley, CA
Verified Purchase:Yes
Although I love this amazing unit, seems to fail trying to connect to bluetooth quite often. Other than that I enjoy the fingerprint feature and the antipeep.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Allen
Verified Purchase:Yes
Very easy to install. Works flawlessly. I highly recommend it.
Written by a customer while visiting wyze.com
Posted by: Rob
from Anderson, SC
Verified Purchase:Yes
This is a very nice deadbolt lock. It operates very smoothly which makes quite a difference to me. I just replaced a Kwikset digital deadbolt lock because it didn't operate smoothly and had a bit of a catch. This caused the lock to deplete the batteries very quickly. I do like the fingerprint and digital keypad unlock function, however I do wish it still had a regular keyed lock as well, in case the batteries were too weak or dead to lock or unlock.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: COS
Verified Purchase:Yes
Love the fingerprint scan, and how easy it is to share. Easy to install with very good step-by-step instructions.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Par
from washington state
Verified Purchase:Yes
not impressed - it’s no convenient to only connect via blue tooth it takes a while and it fails sometimes and finger printing failed numerous times
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, May 10, 2023
Hi there, we are very sorry to hear your Wyze Lock Bolt is running into some connectivity trouble and would like to help. As a first step, we would recommend checking that your Bluetooth is enabled and you are within Bluetooth range for the connection. For further troubleshooting steps, please refer to this article:
https://support.wyze.com/hc/en-us/articles/5457954238875
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/5457954238875
If you are still running into any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Pittsburgh, PA.
Verified Purchase:Yes
Awesome price sardine products!! We love all the Wyze products.
I would recommend this to a friend!
Written by a customer while visiting wyze.com