Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,230 Reviews)
Rating breakdown 1,230 reviews
5 Stars
779
4 Stars
271
3 Stars
135
2 Stars
31
1 Star
14
90%of customers recommend this product.
(
946 out of
1,046)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Andy
from Everett, WA
Verified Purchase:Yes
Did not fit my preexisting bore hole, so I had to buy 2 1/8 saw cup. But once installed it works like a charm! Love it so far
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
Perfect lock so you don’t have to search for keys
on April 13, 2023
Posted by: Robyn F
from Florida
Verified Purchase:Yes
I love the fact that you can set a timer to lock the door on its own. Just in case you have someone in your home that always forgets to lock the door. Great for when your hands are full and you forgot to get your keys out ahead of time. No fumbling looking for them in your purse.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Stan S.
from Morristown, NJ
Verified Purchase:Yes
Works very well apart from imperfect fingerprint scan. Positioning of finger on sensor is critical.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: ATFcoins
from Forney, TX
Verified Purchase:Yes
This lock would have been perfect if it could be operated remotely. It can not.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, April 13, 2023
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Monroe, WA
Verified Purchase:Yes
This lock is great! It’s easy to use, quiet, unlocks quickly, and can even auto lock when you leave! I do wish it had wifi so that if I’m gone and don’t remember if I locked it (or if my kids locked it when they left), I can check and lock it if needed. We don’t use the auto lock feature because the kids are always in and out the door so the auto lock would get annoying. The only reason I gave 4 stars was because it doesn’t have wifi, otherwise I would give 5!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jek
from Seminole, FL
Verified Purchase:Yes
My son in law installed this in about an hour. The instructions were very clear. Once installed, I added it to my Wyze app and selected a code for opening. A few days later I set up the fingerprint which was also easy. I have an older door so I was concerned we would have a problem with installation but had no issues at all.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: BostonZee
from St. Petersburg, FL
Verified Purchase:Yes
Very easy to install, setup via the app and use! We liked it so much we recommended it to our neighbor and she loves it too.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Swann
Verified Purchase:Yes
Works well when near the lock. It is not WI-FI, so can not be monitored or controlled away from home. That should have been stated more clearly. It only operates over Bluetooth, unlike the rest of the Wyze products I have and was not expecting that.
Written by a customer while visiting wyze.com