Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,262 Reviews)
Rating breakdown 1,262 reviews
5 Stars
794
4 Stars
279
3 Stars
138
2 Stars
35
1 Star
16
90%of customers recommend this product.
(
966 out of
1,071)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: Bob C
from Texas
Verified Purchase:Yes
Great product! Easy to install and setup. I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: C-
from Vancouver, BC, Canada
Verified Purchase:Yes
Deadbolt does not allow removal of rectangular plate to accommodate just the round deadbolt hole on side of door. Wish it were known before purchase.
I would recommend this to a friend!
Response from wyze.comBy WyzeCarmelita, July 13, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Ty
Verified Purchase:Yes
Very easy to setup/install and use in the Wyze app
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anaheim resident
from Anaheim CA
Verified Purchase:Yes
It was easy to install and works as promised, I'm happy with my lock bolt.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Matt F
from Boston, MA
Verified Purchase:Yes
First off we think this lock is great! It was very easy to install, it's very fast to lock and unlock and is very quiet. Finger print reader is very fast but has a tough time with children's fingers as they are smaller. Auto lock feature is great but only issue is if we leave the door open it will auto lock after the set time and not realize the door is not closed. Really enjoying it so far.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MB
from Suwanee, GA 30024
Verified Purchase:Yes
very easy to install. everyone in house member can use easily.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sam Levie
from Spartanburg SC
Verified Purchase:Yes
Just like my review of the Wyze Lock the Wyze Lock Bolt is an amazing product very easy to use, and very easy to instal no keys to use or loose or be copied, Wyze keep up the great work all my Wyze produces sync easily with the hub and the monitoring center is also great if you get a chance check out the Wyze alarm package and monitoring rates. And they work more efficiently then the high dollar company’s.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: SC Resident
from Greenville County SC
Verified Purchase:Yes
Wyze works as described. But burglars tamper with Wyze and enter anyway. Fingerprint doesn't work well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com