Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Average customer rating
4.4
(1,231 Reviews)
Rating breakdown 1,231 reviews
5 Stars
779
4 Stars
272
3 Stars
135
2 Stars
31
1 Star
14
90%of customers recommend this product.
(
947 out of
1,047)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Satin-Nickel
Posted by: John Z
from Lake In The Hills, IL
Verified Purchase:Yes
Works perfectly. Extremely easy to set up. Installed two weeks ago but so far, so good.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris B
from Tampa, FL
Verified Purchase:Yes
Good Sturdy product, without wifi control, it does limit it a bit. Hoping that they add it quickly, it really is the only feature missing.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
Great lock, great price, and with customer support
on November 22, 2022
Posted by: BocaG
from Central Florida
Verified Purchase:Yes
Easy to install, works as described. If you are older or your hands are heavily worked you might have issues with the fingerprint reader but the entry code works well for these instances. My only issue is the pre selected auto lock times, they need to add one or two more, like a 2 or 3 minute option, or simply allow is the ability to set our own. I had an issue with the first lock I purchased and the customer support was fantastic, the replacement came very fast!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Brady
from Santa Clara, UT
Verified Purchase:Yes
Great deadbolt, the problem is you can’t control it remotely and get notifications when code or fingerprint is used.
I would recommend this to a friend!
Response from wyze.comBy WyzeMay, November 22, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: T Balboni
from Raleigh NC
Verified Purchase:Yes
I like it, my kids like it. No more lost keys. Would get 5 stars if it had remote access....
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: David
from Hawaii
Verified Purchase:Yes
Fast and easy setup. Haven't had any issues with the finger print scanner.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RichC
from Yakima, Wa
Verified Purchase:Yes
Very sturdy well made lock. Has not jammed once. Really wish it was an actual smart lock like wyzes other option, I miss remote access and being able to access everything no matter where I was, not just in bluetooth range. Still a solid 5 star lock though
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mem
from Florida
Verified Purchase:Yes
Absolutely love it. Very secure. Love that I dont have to hunt for my key all the time.
I would recommend this to a friend!
Written by a customer while visiting wyze.com