Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Frost
Verified Purchase:Yes
Battery dies pretty quickly.
Had a lot of trouble getting one of the cameras to focus, spent several days corresponding with Wyze about returning it, but it was a problem because they wanted me to return both cameras when one of them worked. That meant the extra battery and charger would be useless. Eventually they put me in touch with their techs, and after some time doing operations I had already tried, the camera finally started to work.
But it was a bit of a hassle.
I think Wyze returns system could be a lot better to deal with.
Had a lot of trouble getting one of the cameras to focus, spent several days corresponding with Wyze about returning it, but it was a problem because they wanted me to return both cameras when one of them worked. That meant the extra battery and charger would be useless. Eventually they put me in touch with their techs, and after some time doing operations I had already tried, the camera finally started to work.
But it was a bit of a hassle.
I think Wyze returns system could be a lot better to deal with.
Written by a customer while visiting wyze.com
Posted by: Mk
Verified Purchase:Yes
It's ok but no screws were provided to hang everything to a rto a tree etc.
Written by a customer while visiting wyze.com
Posted by: Renzo
from Austin, Tx
Verified Purchase:Yes
The Wyze Cam Pro performs exactly as advertised! I currently have 4 and I cover my house full 360 degrees and I never miss a moment. Night time is just as clear as the day and excellent connectivity always!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rod
from Honolulu, Hawaii
Verified Purchase:Yes
What is there to not like! Works great, clear video, easy set-up, great price!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Colin G.
from The Villages, FL
Verified Purchase:Yes
Love WYZE products I have over 50 in my home. Cameras, plugs, bulbs, scale, out door plug, etc. love the no base wireless feature of this camera. I have back up batteries always charged so there is no down time. I lived in Vail CO, and love seeing which wildlife visited me the previous night. Deer, elk, fox, coyote, mountain lion, bear, skunks, raccoons, Snow shoe rabbits and badgers. Could check on my dogs in there fence in back yard when I was away. Good deterant to thieves in my driveway and all around my house. Mounted one 6 inches away from my hummingbird feeder and wowed my friends on fb.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: scott
Verified Purchase:Yes
Worked for two day then stopped working. Will not reconnect to WiFi. Also the power plug is poorly designed and the mounting connector is inconveniently located.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, December 11, 2024
Hello, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting, and would like to help. As a first step, please ensure that your Wyze app and your camera's firmware are fully up to date. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, don't hesitate to get in touch with our Wizards team (https://support.wyze.com/) so we may help. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, don't hesitate to get in touch with our Wizards team (https://support.wyze.com/) so we may help. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: ED
from FL
Verified Purchase:Yes
Camera has great picture color and clarity but it will not detect my WiFi as good as the cameras I replaced. I do like the idea of just switching out the battery.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: BJW
from Bedford NH
Verified Purchase:Yes
Camera is working great and very easy to install and set up.
Purchased the solar panel in addition to camera and seems ro keep charge at 100% even in NH winter sun.
Only drawback so far is it is not working in Wyze app on my iPad with iOS 18. Works on my iPhone however.
Purchased the solar panel in addition to camera and seems ro keep charge at 100% even in NH winter sun.
Only drawback so far is it is not working in Wyze app on my iPad with iOS 18. Works on my iPhone however.
I would recommend this to a friend!
Written by a customer while visiting wyze.com