Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
365
4 Stars
183
3 Stars
190
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
504 out of
721)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Frank
from Wood Dale, illinois
Verified Purchase:Yes
Love the cameras have been with Wyze about 6 years, but I'm having a problem with cameras unlimited.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mkleinmark
from Minooka, IL
Verified Purchase:Yes
Terrible battery life. Will need more than 2 batteries since they only last 10 hours or less if you place it at a high activity area.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, July 30, 2026
Hi,
Thank you for sharing your feedback with us. We're sorry to hear that you are experiencing short battery life with your Wyze Battery Cam Pro, especially in a high-traffic area where continuous motion can drain the battery faster.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Thank you for sharing your feedback with us. We're sorry to hear that you are experiencing short battery life with your Wyze Battery Cam Pro, especially in a high-traffic area where continuous motion can drain the battery faster.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Customer Rating
1
Does not work as advertised SD card not recognized
on July 20, 2026
Posted by: hawklady
from Western NY
Verified Purchase:Yes
Camera does not work as marketed. It does not accept the Sandisk Ultra micro SD card. Doesn't recognize it at all. Instead of instructions on how to fix this issue, they sent me to a blog with entries from several years ago. No one from WYZE had any input on the blog at all. Complete waste of time. This will be the last WYZE camera I will ever buy.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMaricar, August 10, 2026
Hello there,
We’re sorry to hear your Wyze Battery Cam Pro is not recognizing your microSD card and that the information provided did not resolve the issue. We understand how frustrating this can be.
As a first step, please ensure the microSD card is properly inserted and compatible with the camera. For further troubleshooting information, please reference our Help Center:
https://support.wyze.com/hc/en-us/articles/19688961353371
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards.
Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we’ll be happy to exchange it for you. Thank you and have a great day!
We’re sorry to hear your Wyze Battery Cam Pro is not recognizing your microSD card and that the information provided did not resolve the issue. We understand how frustrating this can be.
As a first step, please ensure the microSD card is properly inserted and compatible with the camera. For further troubleshooting information, please reference our Help Center:
https://support.wyze.com/hc/en-us/articles/19688961353371
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards.
Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we’ll be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3
I like this battery cam but loved the solar camera
on July 20, 2026
Posted by: Cindy R.
from Oviedo Florida
Verified Purchase:Yes
Only bought because the solar cam was not available
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: C
Verified Purchase:Yes
Perfect view and recording well. Just lasted one day! Now it doesn’t want to connect or replay past videos.
Response from wyze.comBy WyzeMaricar, August 9, 2026
Hi, thank you for sharing your feedback. We’re sorry to hear your Battery Cam Pro is having connection and playback issues after working well initially. We would like to help.
First, please make sure your Wyze app and camera firmware are up to date.
For additional troubleshooting steps, please check our support guide: https://support.wyze.com/hc/en-us/articles/17503385098139
If the issue persists, please reach out to our Wizards Team (https://support.wyze.com/hc/en-us) so we can help. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we’ll be happy to assist with a replacement. Thank you for your feedback.
First, please make sure your Wyze app and camera firmware are up to date.
For additional troubleshooting steps, please check our support guide: https://support.wyze.com/hc/en-us/articles/17503385098139
If the issue persists, please reach out to our Wizards Team (https://support.wyze.com/hc/en-us) so we can help. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we’ll be happy to assist with a replacement. Thank you for your feedback.
Written by a customer while visiting wyze.com
Posted by: Dante
Verified Purchase:Yes
Great camera if you don’t have access to electricity. I have 6 of these cameras and I have 4 spare batteries. My only frustration is the inability to record events by my recording the SD card is set to events only. I have the plan and wonder why the video won’t save to the cloud so I can retrieve video beyond the events.
Written by a customer while visiting wyze.com
Posted by: Beeze
from Wisconsin
Verified Purchase:Yes
The Battery Cam Pro V2 seems to work as advertised. However, I find that it does not trigger on movement unless it is very close to the camera. This could be that I is not sensitive enough or the lens has too wide view for my intended use.
Written by a customer while visiting wyze.com
Posted by: JJ
Verified Purchase:Yes
I gave this a 1 because I can't really tell if it is even working. There is no where in the program of the Battery Cam Pro that indicates it is attached or charging. There is only an alert for when it needs re charging.
I also have a Wyze Solar Cam Pan with solar panel. This has a page showing state of charge and if it is charging. Unfortunately it always says 100%???
I also have a Wyze Solar Cam Pan with solar panel. This has a page showing state of charge and if it is charging. Unfortunately it always says 100%???
Response from wyze.comBy WyzeMaricar, August 5, 2026
Hi, thank you for sharing your feedback. We understand your concern about the charging status not being clearly displayed in the app.
For guidance on charging your Wyze Battery Cam Pro, please visit our support article: https://support.wyze.com/hc/en-us/articles/18199460736923
If you continue to have concerns, please reach out to our Wyze Wizards team (https://support.wyze.com/hc/en-us) so we can help. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we will be happy to exchange it for you.
For guidance on charging your Wyze Battery Cam Pro, please visit our support article: https://support.wyze.com/hc/en-us/articles/18199460736923
If you continue to have concerns, please reach out to our Wyze Wizards team (https://support.wyze.com/hc/en-us) so we can help. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we will be happy to exchange it for you.
Written by a customer while visiting wyze.com