Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Shaun E Glass
from First mill sc
Verified Purchase:Yes
I’d like for it to connect faster when I select the camera’s view. I wish the battery lasted at least a month. I wish the transition was smoother when going camera to camera. Sometimes it gets stuck for a while trying to acquire the feed and I’m not sure where the problem lies but I have great internet speed so I’m blaming the camera.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Good little camera with a aggravating flaw.
on November 20, 2024
Posted by: Cooksey1626
from ElReno, OK
Verified Purchase:Yes
Decent camera with long battery life. The only issue I have is that it doesn’t stay connected to WiFi. I had read older reviews stating this but had hoped the issue was corrected when I ordered 2 of them. Sadly it was not. Still a good cam that has good battery life and video.
I would recommend this to a friend!
Response from wyze.comBy WyzeCarmelita, November 21, 2024
Hello there, we are sorry to hear your Wyze Battery Cam Pro is having trouble connecting and would like to help. As a first step, please ensure that your Wyze app and your camera's firmware are fully up to date. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: BAL
Verified Purchase:Yes
It's nice when it works, and not so nice when it doesn't. The fully charged battery does not last a full month, so prepare thyself for climbing the ladder on the regular to pop out the battery and charge it up. That might be a combination event of it self-draining because it's constantly seeking the wi-fi connection or signal (which we have to turn it off/then back on to get it to connect every single time to view it through our phones). When it works though, it's great.
Written by a customer while visiting wyze.com
Posted by: Jeff Carpenter
from Maryland
Verified Purchase:Yes
Love the light attached. The overall viewing is good, but if i want to zoom it in for details the pic gets fuzzy.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Batt cam pro
Verified Purchase:Yes
Camera has good clarity and night vision and nice not to need base station. Solar charger keeps it 100% even in partial shade. Does not recognize brand new. SD card, formatted properly so cannot save locally without subscription. Of the 2 cameras I ordered, neither work. Support has been extremely slow.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Milt
from Atlanta, Ga
Verified Purchase:Yes
Great looking and easy to set up. Really like picture quality.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ida
from Smithtown NY
Verified Purchase:Yes
Good camera. Hoping battery lasts longer than last time!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kurt
from New York
Verified Purchase:Yes
I own both cam plus and cam pro battery operated cameras. I like the cam plus better for the following reasons
1 the battery life on cam pro is about 30 days vs approximately 90
2 the WiFi range on cam pro appears to be less
3 issues viewing live video with iPad
1 the battery life on cam pro is about 30 days vs approximately 90
2 the WiFi range on cam pro appears to be less
3 issues viewing live video with iPad
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com