Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Worthy
from Tucson, AZ
Verified Purchase:Yes
Set up was easy, but now all I get for the live feed is error code 17. The cams still send videos of motion, so this must be a software issue. Frustrating after buying 4 of these.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, November 19, 2024
Hello there, we are very sorry to hear your Wyze Battery Cam Pro is running into some trouble, and we would like to look into this further. If you have not already, please contact our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: WV Mom
from West Virginia
Verified Purchase:Yes
It seems to capture every car that goes by but is hit and miss on capturing humans. When it does capture a human, it's as they are walking away from our porch, not walking towards it.
Written by a customer while visiting wyze.com
Posted by: Kamilah H.
from North Carolina
Verified Purchase:Yes
I would give this product 5 stars, but there are a couple of things to note. First, logging into the live view through the app can take a bit of time, which can be a bit frustrating. Second, if you have the camera set to record for 1 minute after detecting motion, it won’t register any additional motion until that 1-minute recording period is over, which can cause you to miss some events. However, the picture quality is clear, and the setup process is super easy. Overall, it is a solid product with room for improvement.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Andy L
from Virginia Beach, Va
Verified Purchase:Yes
Nice cameras, but slow to load. They both went off line for a day and a half. I reset my router,tablet,cameras and tried all suggested fixes. They started working one morning. I needed to reaim them. They are good so far.I live near military installations that set off garage door openers 20 years ago. Possibilities!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dean
Verified Purchase:Yes
Great wireless cam but difficult to navigate settings.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Michael
Verified Purchase:Yes
Good camera. I wish there was a unlimited camera package price that isn’t crazy expensive.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jay W.
from Wake Forest, NC
Verified Purchase:Yes
Cameras were easy to set up and install. And they work perfectly.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: James
from houston, tx
Verified Purchase:Yes
great functions and very well build. plug in the solar panel and you dont have worry about the battery life any more..
I would recommend this to a friend!
Written by a customer while visiting wyze.com