Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(912 Reviews)
Rating breakdown 912 reviews
5 Stars
365
4 Stars
183
3 Stars
191
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
504 out of
721)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Campman
from Scotia, NY
Verified Purchase:Yes
Battery does not last, bought the solar panel as well.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, August 19, 2024
Hello there! If the battery on your Wyze Battery Cam Pro seems to be draining quickly please try the following steps:
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Vito
from Little Egg Harbor, New Jersey
Verified Purchase:Yes
works great i can see everything that i need to be seen.
I would recommend this to a friend!
Response from wyze.comBy WyzeCarmelita, August 19, 2024
Hi there, thank you for your feedback. If you have any questions or concerns, please contact our Wizards team (https://support.wyze.com/hc/en-us) so we may help.
Written by a customer while visiting wyze.com
Posted by: rs
from California
Verified Purchase:Yes
Does not capture many movements. though battery is full
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Marie D
from Kiel, WI
Verified Purchase:Yes
Camera works great ! Phone App is not as intuitive as I would like, but I got familiar with it pretty quickly.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
These cams just keep getting better and better!
on August 16, 2024
Posted by: Mike
Verified Purchase:Yes
Cam works great. Connects to wireless with no issues. Lots of adjustments available in the updated app. I have mine powered by the available solar panel. I plan to buy more!
Written by a customer while visiting wyze.com
Posted by: Brownief15
from Florida
Verified Purchase:Yes
Great videos- excellent battery life - solar panel works great
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Let there be light
from Illinois
Verified Purchase:Yes
So far I'm more happier with my Wyze Cam V3. Spent more for the Cam Pro thinking it was better. I'm not happy with only 4 or 5 levels of sensitivy VS a sliding scale from 0 to 100 on the Cam V3. I have a very windy back yard and have to slide my detection levels way down to 1 because I keep getting alarms any higher than that. The Cam V3 I could keep it at 50% and it would not pick up tree movement. Unfortunately the Cam Pro is not sensitive enough at the level 1 sensitivity. My dog runs by at the extream outer level and does not picked up. The Cam V3 does.
Written by a customer while visiting wyze.com
Posted by: Bob from Boston
from Massachusetts
Verified Purchase:Yes
The Camera's Work great. I like the app and the features.
I would recommend this to a friend!
Written by a customer while visiting wyze.com