Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Bob
from Florida
Verified Purchase:Yes
Perfect so far! I set up to view my entryway and driveway. I have a clear view and feel more secure.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Clean sharp images with a few disappointments
on August 29, 2023
Posted by: Red Dirt Guy
from Red Dirt State
Verified Purchase:Yes
I’m disappointed in a few things. The “cool down” period after every event causes the recording to miss a lot of events.
Camera keeps seeing a vehicle that’s not there. Battery life is far shorter than the suggested 6 months.
On the upside it has a beautiful sharp picture and works well at night.
Camera keeps seeing a vehicle that’s not there. Battery life is far shorter than the suggested 6 months.
On the upside it has a beautiful sharp picture and works well at night.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bob
Verified Purchase:Yes
You must wait for the camera to fire up before viewing. Takes too long! I have solar cameras too. Same thing!
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, August 30, 2023
Hello there, if you are having trouble powering up your Wyze Battery Cam Pro please first check that the battery pack is fully charged and inserted correctly into the camera. For next steps, please take a look at this guide on our support site:
https://support.wyze.com/hc/en-us/articles/17502464210331
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17502464210331
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Rob
from California
Verified Purchase:Yes
Didn’t work with solar panel without purchasing extra equipment.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, September 6, 2023
Hello there! We are sorry to hear about the trouble you experienced. Wyze Solar Panel will work with both Wyze Cam Outdoor and Wyze Battery Cam Pro, however, the solar panel will need a USB-C adapter cable to be compatible with Wyze Battery Cam Pro. If you have any questions or need any assistance, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: dave
Verified Purchase:Yes
Dont use all the new features so purchase was probably a mistake, going to stick to pan cams
Written by a customer while visiting wyze.com
Posted by: Al
from Pearl River, La.
Verified Purchase:Yes
Got 2 of the cameras, Works better than expected!!!!!! Very Please with them!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Stampz
from Florida
Verified Purchase:Yes
Very convenient, but they don’t last as long as advertised. So I bought a few extra.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Goldlaw77
from Maine, USA
Verified Purchase:Yes
So far so good. Easy to set up and good picture quality. Local access with SD card seem to work better than cloud Cam+ server; looses connection a lot for me on trial period.
I would recommend this to a friend!
Written by a customer while visiting wyze.com