Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Rodolfo
Verified Purchase:Yes
Very good camera. Nice night vision and resolution. Long lasting batteries. Shoiuld be able to charge with the outdoor panel for outdoor camera.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JC
from LA- Lower Alabama
Verified Purchase:Yes
Love these cameras. Purchased 3 for all home entrances, plan on getting more soon.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bogue34
from North Webster, IN
Verified Purchase:Yes
I’m a longtime Wyze camera user and love their stuff, but the live view connection with these Battery Cam Pros is super flaky and disappointing.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, August 29, 2024
Hello there, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting, and would like to help. As a first step please ensure that your Wyze app is fully up to date along with your camera’s firmware. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: THE Emmanuel's Wife
Verified Purchase:Yes
I don't like that I have to stream live video to turn off the camera. Many times I'm unable to see live video, probably about 50% of the time, so I'm unable to turn off the camera. I'm streaming at about 100-200 mbps, so I find this unacceptable. I never had this problem with the Outdoor cams.
Written by a customer while visiting wyze.com
Posted by: Eric
from Chicago, IL
Verified Purchase:Yes
Pretty good system. Software is a little inconsistent. Installation screws are cheap and easy to strip.
Written by a customer while visiting wyze.com
Posted by: Klezmer
from Long Island , NY
Verified Purchase:Yes
Very simple to install, instantly recognized by software. Very good video quality in a wide variety of lighting conditions. Wide angle in vertical installation covers my entire front yard and street.
Written by a customer while visiting wyze.com
Posted by: ChetK
from Holmes, New York
Verified Purchase:Yes
Very easy to set up. The design gives me the flexibility to mount the camera, or leave freestanding so I can move around in different parts of my home ! Everything works well with my 5G wireless network
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Roger
from Monument Colorado
Verified Purchase:Yes
I replaced my cam v2 (it quit working) with the Wyze cam pro. It was on the expensive side. When installed it did not have the connectivity as the V2 did. It will not connect unless it is close to the hub.
When it does work, it has a great picture. Wyze was out of stock for the older V2 camera. It would be worth the wait to get the older camera . I have 8 wyze camera's and home security system. All work well except the new camera. For the increase in price, I have not seen the value. It will not connect at the same location the V2 did
When it does work, it has a great picture. Wyze was out of stock for the older V2 camera. It would be worth the wait to get the older camera . I have 8 wyze camera's and home security system. All work well except the new camera. For the increase in price, I have not seen the value. It will not connect at the same location the V2 did
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com