Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Tuser
Verified Purchase:Yes
I needed a video cam in a location without access to power. The battery cam pro has, so far, been an excellent solution. It was simple to set up and the video quality is excellent. The app is easy to use and he has more features then I shall ever need. I cannot comment on the battery life until I use it more.
Written by a customer while visiting wyze.com
Posted by: Kamal
from Detroit
Verified Purchase:Yes
does not hold a charge
purchased this for 24/7 recording with a solar panel. Stay charged for one day drop down to 10% the next day and solar panel couldn't get it above 25%.
purchased this for 24/7 recording with a solar panel. Stay charged for one day drop down to 10% the next day and solar panel couldn't get it above 25%.
Response from wyze.comBy WyzeCarmelita, August 12, 2024
Hi there! If your Wyze Battery Cam Pro is running into trouble charging we would recommend taking a look at this guide on our support site for some troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505205462555
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17505205462555
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Saniye Chyanne
Verified Purchase:Yes
I bought this camera along with an extra battery. The description says that the battery can last up to 6 months…well that is a lie. I am lucky if I get a full week…I can’t do continuous recording because it drains the battery. I can’t use the flood light because that also kills the battery….overall the camera is good but you can’t really use it the way you’d want to because of the battery life.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Martonio Magic
from Largo, Florida
Verified Purchase:Yes
Been using Wyze for quite a few years now and they seem to be perfect for my needs.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Al B
from DE
Verified Purchase:Yes
My first experience with this camera was not good. Although the camera was simple to install, it has been difficult to configure properly. After trying many different configurations, I cannot get the camera to detect motion properly. There is either a recording delay, or a motion detection delay that pretty much makes my cameras useless.
Response from wyze.comBy WyzeMay, August 12, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Marlene M
Verified Purchase:Yes
Not happy with the range and/or sensitivity even agter adjusting. They do not pick up people walking in front of our house, but if a car drives by it picks it up every time!
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Ben
from Washington state
Verified Purchase:Yes
Battery 50% gone within the first two weeks, so can only imagine the settings to getting to 6 months. 3 weeks after installing the camera it disconnected from the app and I placed it at a position that is annoying to get to. Would not recommend.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 12, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: ADC
from Alabama
Verified Purchase:Yes
Installation was simple. Operation is good but sometimes hard to understand audio as it crackles at times. Overall great product. Very pleases.
I would recommend this to a friend!
Written by a customer while visiting wyze.com