Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Danny
from Bakersfield California
Verified Purchase:Yes
Cameras work great but the battery on the outside camera doesn’t last long due to the extreme heat so I switch it with the other one every day. I just ordered another pair for this reason.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: mj
Verified Purchase:Yes
The quality is great - but the connection speed to the WiFi is slow..
Written by a customer while visiting wyze.com
Posted by: Tony
Verified Purchase:Yes
The video and images I get from the camera are great. Wifi is a bit week. And I get a lot of errors about couldn't upload video due to wifi. The cam 2 I had in the same spot was fine.
Written by a customer while visiting wyze.com
Posted by: Kyle
from Central Florida
Verified Purchase:Yes
I like them just wish the zoom feature had a better image. About to mount mine outside using my original Wyze solar panels, fingers crossed they work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RReview
from Los Angeles, CA
Verified Purchase:Yes
Not happy with life of battery on this model. Based on your videos it was stated the battery could last up to 6 months. Our battery has required to be recharged every 3 weeks. I was expecting to last at least a couple months. The battery on the previous camera we had "Wyze cam outdoor" lasted much longer. Unfortunately, I do not see this model for sale any longer.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 24, 2024
Hello! If the battery on your Wyze Battery Cam Pro seems to be draining quickly please try the following steps:
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Walter
from Liberty SC
Verified Purchase:Yes
Great resolution and easy to install. I have 2 cameras installed in my front and back yard and they work pretty good.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: hpl
from Chicago
Verified Purchase:Yes
Works well with solar panel and battery. Solid battery life. Especially like the ability to set auto record timing . The option of recording to local storage is a great plus.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: a787fxr
Verified Purchase:Yes
It's a very impressive little camera. Easy setup and no wires.
I would recommend this to a friend!
Written by a customer while visiting wyze.com