Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Product Rox
Verified Purchase:Yes
Works as advertised, easy setup, works as advertised
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
Outstanding Wireless Camera and Quality Picture
on July 11, 2024
Posted by: Randall
from Portland, Maine
Verified Purchase:Yes
Wireless battery powered outdoor cameras work great and no need to charge battery with solar power panel
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: James
from Colorado Springs
Verified Purchase:Yes
The installation was simple and easy. And it integrates so well with the entire WYZE system. The only reason I have not given it 5 stars is that it is a little bit erratic about what it records... Oftentimes, it doesn't record my wife at all, but it always record me.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tonebee
from Massachusetts
Verified Purchase:Yes
Great camera hands down but I wish the holder was less flexible and just don’t make it do too many things because the more you choose the quicker the battery will run down but I am very pleased with this purchase. The video picture is excellent.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kbs
from Syracuse NY
Verified Purchase:Yes
Would not stay powered up and connected I'm no engineer but since the battery wouldn't hold a firm tight connection with the camera I'm going to recommend a stronger retaining clip for the battery in the camera housing. I would consider the camera if these power and connection issues were resolved overall I was disappointed and returned the camera to wyze 😒
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, July 18, 2024
Thank you for giving us a chance, we are sorry to hear Wyze Battery Cam Pro was giving you so much trouble. If you choose to try our products again in the future and experience any issues please reach out to our Wizards team (https://support.wyze.com/) so we may help diagnose the issue you are experiencing. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Matt Grubbs
from League City, TX
Verified Purchase:Yes
I purchased this camera for a location without power. It has been in service for almost 3 weeks and currently the battery level is at 53% and this location has a lot of traffic. I didn’t know exactly where I wanted to place it so it’s not currently mounted and I’ve been moving it around. The style and the weight of the battery makes it ideal for use when not mounted. I’ve had no real issues with WiFi connections either. I would purchase again
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: James
from TN
Verified Purchase:Yes
Hardware wise, It's a fine camera, decent battery, good live view. However, they have removed almost all of the free features, short video clips, limited smart detection, etc. All you get is a snapshot of the motion detection. And in my opinion, it doesn't detect motion from far enough away. They really want you to buy the monthly subscription, if you already have it, it's a good camera, but if you don't, then it's very limited.
Written by a customer while visiting wyze.com
Posted by: Gene
Verified Purchase:Yes
Bought 6 pieces but find all of them difficult to connect to
Response from wyze.comBy WyzeStephen, July 20, 2024
Hello, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting and would like to help. As a first step please ensure that your Wyze app is fully up to date along with your camera’s firmware. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com