Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
365
4 Stars
183
3 Stars
190
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
504 out of
721)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Keri Dee
from Alabama
Verified Purchase:Yes
I love the Battery Cam Pro, but was a little disappointed that I had to buy a subscription in order to use many of the features. It's a small amount to pay for the features available. I wish that Wyze would offer a printed manual, but they do provide support via chat or phone.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dave AK
from Portland Oregon
Verified Purchase:Yes
Very bad battery life (less than 24 hours) and one of the 2 battery cameras stopped working altogether.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, March 5, 2026
Hi there, thank you for sharing your experience with the Wyze Battery Cam Pro. We’re truly sorry to hear about the battery performance and the unit that stopped working. We understand how frustrating this must be, especially when the device doesn’t meet expectations.
We appreciate your honest feedback, and we’ll make sure this is shared with the team for further review and improvement. Thank you for taking the time to let us know.
Please feel free to reach out to our Wizards team through Wyze Support at https://support.wyze.com/hc/en-us so we can assist you further and look into this for you directly.
We appreciate your honest feedback, and we’ll make sure this is shared with the team for further review and improvement. Thank you for taking the time to let us know.
Please feel free to reach out to our Wizards team through Wyze Support at https://support.wyze.com/hc/en-us so we can assist you further and look into this for you directly.
Written by a customer while visiting wyze.com
Posted by: Crafthacker
from Tucson Arizona
Verified Purchase:Yes
I have 2 other cameras (same model). I was very happy with them so I thought I would add a third. This one has been very problematic and I should probably send it back. It doesn’t alert me like the others do or when it should, but it will randomly sound the alarm though it is in a closed garage. I’ve updated the software but still happens.
I would recommend this to a friend!
Response from wyze.comBy Maribeth, Wyze, January 23, 2026
Thank you for taking the time to share your experience with your Wyze Battery Cam Pro. We truly appreciate you letting us know what’s been happening, especially since your other cameras have been working well.
I’m glad you mentioned the alert and alarm behavior you’re seeing with this third camera. In some cases, alert consistency and unexpected alarms can be influenced by motion sensitivity, alarm settings, or environmental factors even in enclosed spaces like a garage. It’s great to hear you’ve already kept the firmware up to date.
To help get this sorted as smoothly as possible, we’d love for you to connect with our Wizards team, who can take a closer look and help diagnose what’s going on:
https://support.wyze.com/hc/en-us
They can walk through event recording behavior, alarm settings, and setup checks to see what’s causing the difference compared to your other cameras. And of course, if it turns out that a return or replacement is the best next step, they’ll be happy to help with that as well.
Thank you again for your honest feedback it really helps us improve and ensures you get the reliable experience you expect from Wyze.
I’m glad you mentioned the alert and alarm behavior you’re seeing with this third camera. In some cases, alert consistency and unexpected alarms can be influenced by motion sensitivity, alarm settings, or environmental factors even in enclosed spaces like a garage. It’s great to hear you’ve already kept the firmware up to date.
To help get this sorted as smoothly as possible, we’d love for you to connect with our Wizards team, who can take a closer look and help diagnose what’s going on:
https://support.wyze.com/hc/en-us
They can walk through event recording behavior, alarm settings, and setup checks to see what’s causing the difference compared to your other cameras. And of course, if it turns out that a return or replacement is the best next step, they’ll be happy to help with that as well.
Thank you again for your honest feedback it really helps us improve and ensures you get the reliable experience you expect from Wyze.
Written by a customer while visiting wyze.com
Customer Rating
5
Perfect for monitoring enclosed area such as patio
on January 7, 2026
Posted by: DW781
from SC
Verified Purchase:Yes
Very simple and versatile installation. Setup is almost automatic. Video is extremely clear with wide field of view.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Olympia, WA
Verified Purchase:Yes
I purchased 4 of these cameras to provide video coverage of my exterior AND to provide much needed light in dark outside areas. They have performed admirably and have done what I expected from them. If you use multiple Wyze Battery Cam Pro cameras, do yourself a favor and purchase an extra battery, or two, so you won’t have to be without video/light when one or two batteries need recharging at the sane time.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Randy Horstman
from Metropolis,il
Verified Purchase:Yes
Motion detection isnt good. Doesnt pickup very far..
No, I would not recommend this to a friend.
Response from wyze.comBy Beth, Wyze, December 27, 2025
Thank you for sharing your feedback about the Wyze Battery Cam Pro’s motion detection. We value hearing about real-world experiences like yours. If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue and assist further.
Written by a customer while visiting wyze.com
Posted by: Margaret
from Lancaster, PA
Verified Purchase:Yes
I’m still trying to figure out why the camera doesn’t record every time motion is present. Sometimes misses people
At the door all together.
At the door all together.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Odessa Florida
Verified Purchase:Yes
Awesome battery cam , I use it with the Wyze Solar Panel and it gives me extra months on battery life plus the alerts most of the time are accurate 😀.
I would recommend this to a friend!
Written by a customer while visiting wyze.com