Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Gary F
from Delray Beach,Fl/Seaside Park, NJ
Verified Purchase:Yes
We are extremely happy with our purchase and the easy installation of our cameras.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1
Not what I expected it to be.
Won’t record events!
on July 1, 2024
Posted by: Wingnut
from Woodbury, MN
Verified Purchase:Yes
I purchased two of these and it won’t do anything like the other cameras. I have 25 or so of the other cameras in various forms and this is the one that I’m super disappointed in. I’d like a refund because they simply don’t capture normal events or anything. I can walk right in front of it and it simply doesn’t record. I’ve checked all my setting and it just doesn’t work like designed. Defective!!
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 2, 2024
Hi there, if your Wyze Battery Cam Pro is running into some trouble with event recording we would recommend taking a look at this guide for some troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505257293467
If you are still experiencing any issues, please get in touch with our Wizards team (https://support.wyze.com/) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17505257293467
If you are still experiencing any issues, please get in touch with our Wizards team (https://support.wyze.com/) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Carlos
from Texas
Verified Purchase:Yes
Easy to install, solar panel keeps the battery charged!!!
Written by a customer while visiting wyze.com
Posted by: Meg
from seattle
Verified Purchase:Yes
Battery barely lasts 4 hours. Will possibly be returning - it's difficult to charge this so often. The camera picture quality is fine - and set up was super simple so i'm giving 3 stars for that.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Seeryous on the beach
Verified Purchase:Yes
Paired with the solar panel I love it. Ran without the solar panel and only lasted about a week. With solar panel going strong says 99% battery after about 2 weeks. Great picture in locations I don't have electricity.
Written by a customer while visiting wyze.com
Customer Rating
3
Please update the motion detection for motorcycles
on July 5, 2024
Posted by: Ezod.mi
from Michigan
Verified Purchase:Yes
Alot of my recordings won't load. Would be nice if the camera motion detection would pick up motorcycle riders... it won't record a motorcycle going down the road. Option to turn of spotlight completely. And maybe better wifi antenna.. it takes the camera a bit to long to record a motion. And when it does the first so many seconds are bad quality
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Lyle
from WV, USA
Verified Purchase:Yes
This is a great outdoor security camera! The included solar panel keeps the battery charged, too. It is very easy to mount, and works perfectly with WYZE App.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bmccall
from Myrtle Beach sc
Verified Purchase:Yes
Need to match the solar panel with the black camera
I would recommend this to a friend!
Written by a customer while visiting wyze.com