Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Dominic
from Bakersfield, CA
Verified Purchase:Yes
The connectivity compared to a WyzeCam v3 is not great, but it is slightly better than the WyzeCam V4.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Jason T
from LaPorte Indiana
Verified Purchase:Yes
Battery lasts a long time because it’s not constantly recording. But you have to subscribe to the service now to get any sort of use other than still pic every 5 mins or live feed.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rick
from Mississippi
Verified Purchase:Yes
Works great! Battery lasts a long time. May get another.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jason D
from San Diego
Verified Purchase:Yes
Not able to use any type of MicroSD card. Also low battery life. Worked for weeks when first installed. Now once a weeks needs to be charged.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, May 22, 2024
Hello there, we are very sorry to hear your Wyze Battery Cam Pro is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Michael
from California
Verified Purchase:Yes
Doesn't pick up the wifi and I am 10 ft from the building. So it's fairly useless until I install a wifi extender.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Michael
from Delaware, OH
Verified Purchase:Yes
Batteries go quick. The camera takes too long to load when wanting to view live. Light on them don't always come on in the dark when motion is senses. I wish I went with NEST. Google cameras are better.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, May 28, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: GlenBob
from LA
Verified Purchase:Yes
Hello,
Love all the other units I have but disappointed with this Battery Cam Pro as I find it's not as sensitive with motion.
I'll reposition the unit in my garage and try again.
Love all the other units I have but disappointed with this Battery Cam Pro as I find it's not as sensitive with motion.
I'll reposition the unit in my garage and try again.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Rod
from Compton CA
Verified Purchase:Yes
Wyze Battery Cam Pro is great easy to mount the battery always charged i love that !!
I would recommend this to a friend!
Written by a customer while visiting wyze.com