Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Anonymous
from Germantown, TN
Verified Purchase:Yes
I'm thoroughly impressed with this camera! Setup and mounting were a breeze, and the included mount is robust enough to withstand outdoor weather conditions. The video quality is exceptional, with crystal-clear footage even in low-light conditions. The night vision capability is particularly noteworthy, allowing me to clearly see people and cars even in complete darkness. Overall, I highly recommend this camera to anyone seeking a reliable and high-quality security solution.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: VOLKS
from Florida
Verified Purchase:Yes
Poor WIFI coverage compared to the outdoor cams with the base station
One of the cams out of the three pack, battery drains way too fast. All three cams are set up with the same settings.
One of the cams out of the three pack, battery drains way too fast. All three cams are set up with the same settings.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Abbotke1
Verified Purchase:Yes
Works great! Keeps the battery charged all day long
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Super G.
Verified Purchase:Yes
This camera has been good so far with no issues. I have only one complaint is that you have maneuver through extra steps to watch video or live action. My guess is because I am using the solar panel. Other than that it has been good.
Written by a customer while visiting wyze.com
Posted by: JPK
Verified Purchase:Yes
Great cameras. Recommend Wyze for everyone. Prices and quality are top tier.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DSBeav
from Harrisburg PA
Verified Purchase:Yes
This battery unit is OK, not what I’m used to from Wyze Labs. I guess I expected to much because of the quality of all the other things I’ve gotten from them. It is OK, battery life isn’t what I expected. Having to turn the camera on each time I want to use it to save the battery isn’t going to get me to purchase more of these. I’ll stick to my powered units.
The picture is good, mounting is easy, access to the battery could be easier but isn’t terrible. If I would have known how this was going to work I would have tried harder to get power to my shed.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Terry M.
from Ky.
Verified Purchase:Yes
Awesome little camera. The wireless range is amazing.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steve
from Kansas
Verified Purchase:Yes
Would not recommend. Camera did not detect most motion events. Battery drain was 10% per day!
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, May 15, 2024
Hi there, if your Wyze Battery Cam Pro is running into some trouble with event recording we would recommend taking a look at this guide for some troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505257293467
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17505257293467
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com