Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Mike
from Bergen, NJ
Verified Purchase:Yes
The feature to view recordings on the SD card is not available therefore, I will be returning the unit.
Response from wyze.comBy WyzeCarmelita, August 25, 2023
Hi there, if your Wyze Battery Cam Pro is running into some trouble with event recording we would recommend taking a look at this guide for some troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505257293467
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17505257293467
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Peter J
from Jupiter, FL
Verified Purchase:Yes
We installed this camera to view our front door looking out towards driveway. The quality is durable, the picture is superb color with a large viewing area. The set-up is simple with easy installation and I’m not super handy. This is our 5th camera with different functions and have been working well together.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Hal Jalikeakik
from Wastern MA
Verified Purchase:Yes
Great Camera. Battery discharges quickly when in use however on standby it uses minimal power. This camera is great when paired with the solar panel. Even half a day's worth of sun charges the battery at least 10%
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steve
from Knoxville tn
Verified Purchase:Yes
Battery is at 50% after 3 weeks, don't thing it will last for 6 months.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
Wyze Battery Cam Pro - 1 Pack + Extra Battery
on August 26, 2023
Posted by: Richard C
from California
Verified Purchase:Yes
I love this product. It was super easy to install, and this camera is allowing me to provide seamless security to me and my family.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dyl
from FL
Verified Purchase:Yes
Battery life seems a little on the low side but camera quality is better than everything else ! Mounting it is a different story though:(
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris
Verified Purchase:Yes
Wireless cam perfect for what I needed. I ordered an extra battery for convenience.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bruce
from Arkansas
Verified Purchase:Yes
Loving the long lasting battery But it does not come with the L connector that would make it compatible with solid panels That has to be bought separately And they seem to be out of Stock a lot But love the detection range zone you can set it at And the other settings you can use
I would recommend this to a friend!
Written by a customer while visiting wyze.com