Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Adam
from Green bay
Verified Purchase:Yes
Will not record or allow me to review anything from the memory card. I’ve heard this is a problem with these. Wish I would’ve known before purchase, so I could buy something else.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, April 8, 2024
Hello there, we are very sorry to hear your Wyze Battery Cam Pro is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Brenda
from South Dakota
Verified Purchase:Yes
Super easy set to up, clear video and good range. It works in area were we couldnt put up corded cameras.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Scott
from Kansas
Verified Purchase:Yes
So far the camera has done what I expected and I've experienced no issues. 17 days so far and still at 76% battery left so time will tell have long it lasts. One improvement I would like is some kind of texture on the surface as I tried to tighten the camera to the mounted base. It tightens enough but really had to use both hands to make sure it was good. Overall though I have been pleased and looking to get a couple more & probably a Cam Floodlight eventually.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RE HUDEC
from Manchester, NJ
Verified Purchase:Yes
Battery life is less than expected. My front porch cam discharges within a few weeks. I love the spot light feature. No hubs to connect to either. Though when we are away we have difficulty connecting to the cams.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sue
Verified Purchase:Yes
Connection erratic. 15 ft from Wi-Fi connection. Won’t hold connection more than 3 min.
Written by a customer while visiting wyze.com
Posted by: Robert's daddy
from Tennesse
Verified Purchase:Yes
This camera is amazing .i have it over my son's bed so i can watch him sleep while iam at work. The detail on this camera is amazing .i had one of the old wyze camera's in his room but couldnt really see details ,this one i can see the hair on his head while he sleeps .gives me piece of mind .
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John Fear
from North Carolina
Verified Purchase:Yes
Love these cameras. They have great range and quality images. They have been very helpful in securing our property and giving us a view of our land. Even hard to reach spots.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: sungrd1
Verified Purchase:Yes
Really like this camera with second battery. Only two stars since I can't get siren to work and that was ne of main reasons I purchased it to scare away the Herons trying to eat my koi. I have tried all of your troubleshooting tips to no avail.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, April 13, 2024
Hi there, we are very sorry to hear you are running into this issue. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much information as possible so we may help determine what is causing this issue.
Written by a customer while visiting wyze.com