Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Sigrid
from Central Arizona
Verified Purchase:Yes
This camera with solar panel is ideal! We live rurally and have a long driveway on 5 acres and needed a camera to alert us to anyone coming to our home. We are able to Mount this camera with solar panel where there is no power available, and the little solar panel keeps it at 100% charged everyday!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ling
from Naples, FL
Verified Purchase:Yes
Last week the app wouldn't display video on my phone. This week, the app hangs when connecting to cloud and times out. Wyze needs to slow down and focus on quality.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, March 5, 2024
Hi there, we are sorry to hear your Wyze Battery Cam Pro is running into some setup trouble! As a first step please ensure the battery pack is fully charged and your Wyze app is up to date. For further troubleshooting steps we would recommend taking a look at this guide on our support site:
https://support.wyze.com/hc/en-us/articles/17502388798747
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17502388798747
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: TurboTod
from ny
Verified Purchase:Yes
It will not work tried troubleshooting 10 times your quality is poor this is the 2nd time I have had trouble with you camras.
Response from wyze.comBy WyzeMay, March 6, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Ashton
from New Hampshire
Verified Purchase:Yes
There is no product on the market that compares to the Wyze Battery Cam Pro from a value per dollar perspective. For an incredible price point they deliver on technology, features, services, and support, it truly is the entire package.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: David
from Eagle Idaho
Verified Purchase:Yes
It’s just very disappointing. It doesn’t have the same playback features from the SD card that my V2 cams all do.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Apartmentmgr
from Brenham, tx
Verified Purchase:Yes
I am excited about the cameras, their functionality and battery change, but the disconnect and the sensitivity are lacking
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: The Todd Father
from New Castle IN
Verified Purchase:Yes
Idk why but the battery in the black one last way longer, like 10× longer or so than my two white ones and the black is double the distance away from the router, it's weird, but yeah I named it "black Adam" I hope that doesn't sound racist, I'm not my niece is half African American, one of my best friends in school was too... Thx for a great camera tho, customer forlife, I WILL get all badges! I hope..
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Michael Angelo
Verified Purchase:Yes
Battery life isn't long enough. Need to make a Battery that can be charged once a month. 2 weeks the most these batteries last.
Written by a customer while visiting wyze.com