Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
365
4 Stars
183
3 Stars
190
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
504 out of
721)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Jay
from FL
Verified Purchase:Yes
This is a great camera, have five of them - love the solar panel for outside.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JF
Verified Purchase:Yes
Takes too long to go live, compared to my other cameras.
Response from wyze.comBy WyzeStephen, December 14, 2024
Hello, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting and would like to help. As a first step please ensure that your Wyze app is fully up to date along with your camera’s firmware. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Michele K
from Manlius, NY
Verified Purchase:Yes
This appears to be a great little camera! Easy to install and operate with useful features like a spotlight and easy operation through the app. The night vision and full color views are crisp and clear. The wide viewing range ensures that we can see what's going on in most of our backyard and driveway. We haven't tried the microphone or siren features, but they seem like they would surely scare off any human or furry intruders!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John
Verified Purchase:Yes
Great camera with awesome picture quality. came with solar panel which is great. Easy to install.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Deez
Verified Purchase:Yes
Doesn't stream live on my android phone when the phone and camera are on different wifi networks so basically it's useless. This is a known problem if you check the wyze forums.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Dave F.
from Milwaukee, WI
Verified Purchase:Yes
Battery lasts a long time, but the detection and alerts are quite unreliable
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, December 13, 2024
Hi there, we are very sorry to hear you are running into this issue. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much information as possible so we may help determine what is causing this issue.
Written by a customer while visiting wyze.com
Posted by: Scot
from Binghamton NY
Verified Purchase:Yes
Great product! I already own the doorbell cam and purchased these wireless cameras to bolster the security around my property while I was doing some traveling. They were easy to install, easy to sync and they work amazingly well. The motion detector is infallible and the spot light is great! I wish I’d purchased these earlier! Thank you for an amazing product!!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: BJW
from Bedford NH
Verified Purchase:Yes
Camera is working great and very easy to install and set up.
Purchased the solar panel in addition to camera and seems ro keep charge at 100% even in NH winter sun.
Only drawback so far is it is not working in Wyze app on my iPad with iOS 18. Works on my iPhone however.
Purchased the solar panel in addition to camera and seems ro keep charge at 100% even in NH winter sun.
Only drawback so far is it is not working in Wyze app on my iPad with iOS 18. Works on my iPhone however.
I would recommend this to a friend!
Written by a customer while visiting wyze.com