Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7 out of 5
3.7
(793 Reviews)
Open Ratings Snapshot
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product. 
(
443 out of 634
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Customer Rating
5 out of 5
5
Battery life
on January 12, 2024
Posted by: Pam
Verified Purchase:Yes
The camera battery has a good life. I haven't needed to charge it yet.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Wyze
on January 13, 2024
Posted by: A.G.
from MN
Verified Purchase:Yes
I like it because it is battery powered, but it doesn’t pick up motion like I thought it would. I know there is wild life that goes by the camera but doesn’t show them.
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Inconsistent or non-existant recording feature
on January 16, 2024
Posted by: Jeff
from Utah
Verified Purchase:Yes
Great concept, but the two cameras I bought do not work well. Video recording is hit and miss. The cameras have Cam+, yet nothing is recorded to the cloud and recording to the SD card is not consistent. Image quality is good, but the recording issues need to be fixed
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMayJanuary 16, 2024
Hi there, if your Wyze Battery Cam Pro is running into some trouble with event recording we would recommend taking a look at this guide for some troubleshooting tips:

https://support.wyze.com/hc/en-us/articles/17505257293467

If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Difficult to review videos
on January 17, 2024
Posted by: Zark
from Turlock CA
Verified Purchase:Yes
Very disappointed with this camera. I own several other Wyze cams that I am happy with, but this one either has firmware or design problems. It is difficult to impossible to review videos even having a microSD card in it. I do not have any monthly plan, and don’t want to go down that road.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephenJanuary 18, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Best Camera Yet
on January 27, 2024
Posted by: Ob24
Verified Purchase:Yes
This is the best camera Wyze has come up with so far. I would recommend it to anyone looking for a reliable, no hassle security camera.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
great picture battery sucks
on January 30, 2024
Posted by: Luna
Verified Purchase:Yes
Great picture but battery life seems to drain very quickly I'm having to charge the batteries every 24 to 48 hours, and I shouldn't have to do that but maybe once a month .
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Less choices like spot light and night vision on
on February 3, 2024
Posted by: Cyndi Anne
Verified Purchase:Yes
I like outdoor cam better it just works differently less choices like spot light on or off even to zoom in it’s not a simple touch it’s pinch and zoom idk maybe it’s just me but I liked outdoor cam better and was expecting a lot longer battery life but honestly their about the same
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMayFebruary 5, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Good but not reliable
on February 5, 2024
Posted by: Abu
from Warren, MI
Verified Purchase:Yes
Good but livestream doesn’t work properly unless activity is being detected
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
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