Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
365
4 Stars
183
3 Stars
190
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
504 out of
721)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Rosemary
from NJ
Verified Purchase:Yes
Battery dies too fast. Need video clips not still photos
Response from wyze.comBy Beth, Wyze, July 28, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear about the battery life concerns and recording experience with your Wyze Battery Cam Pro. We understand how important reliable video clips are and appreciate you sharing your concerns with us. Please try checking your Event Recording settings and ensuring the camera firmware is up to date, then reach out to our Wizards team through Wyze Support at https://support.wyze.com/hc/en-us so we can assist you better. Thank you for your feedback and for being part of the Wyze community.
Written by a customer while visiting wyze.com
Posted by: Brandi B
from Fort Worth Texas
Verified Purchase:Yes
We have purchased products in the past and were quite happy. We have recommended wyze to many people. But this purchase is being returned. Setup not as easy/ compatible as in the past. Also trying to get something returned is a huge hassle and STILL not resolvef.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, July 28, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear about your experience with the Wyze Battery Cam Pro setup and return process. We understand how frustrating it can be when a product does not meet your expectations, and we appreciate your continued support and feedback. If you’re still experiencing setup issues, please try restarting the device and confirming your WiFi connection before reaching out to our Wizards team through Wyze Support at https://support.wyze.com/hc/en-us so we can assist you better. Thank you for your feedback and for being part of the Wyze community.
Written by a customer while visiting wyze.com
Posted by: Oscar
from Arkansas
Verified Purchase:Yes
Cameras with strong wifi signal have recording delays. Some other Cameras do not solar charge. Frequently changing new cameras.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMaricar, July 8, 2026
Hi there, if your Wyze Battery Cam Pro is running into some trouble with event recording and charging the device, we would recommend taking a look at these guides for some troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505257293467
https://support.wyze.com/hc/en-us/articles/17505205462555
If you are still experiencing any issues, please reach out to our Wizards Team (https://support.wyze.com/hc/en-us). In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17505257293467
https://support.wyze.com/hc/en-us/articles/17505205462555
If you are still experiencing any issues, please reach out to our Wizards Team (https://support.wyze.com/hc/en-us). In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Kevin K
from Portland Oregon
Verified Purchase:Yes
Much better field of view and picture quality over others I’ve used. I also like the fact it will record events to the memory card.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Lil
from Michigan
Verified Purchase:Yes
Very good only problem is long recharge time, the camera was easy to install and works great.
I would recommend this to a friend!
Response from wyze.comBy Maribeth, Wyze, July 30, 2026
Hi,
Thank you for sharing your feedback with us regarding your Wyze Battery Cam Pro. We're glad to hear that it was easy to install and works great, but we appreciate your note on the longer recharge time.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Thank you for sharing your feedback with us regarding your Wyze Battery Cam Pro. We're glad to hear that it was easy to install and works great, but we appreciate your note on the longer recharge time.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Posted by: ML
from Centennial, Colorado
Verified Purchase:Yes
The camera worked great for two days then just stopped working. I haven’t been able to get past the complete set up stage
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeJosan, August 7, 2026
Hello! We're sorry to hear your camera stopped working and that you're unable to complete the setup. We appreciate your feedback and understand your frustration. Please contact our Wizards team at https://support.wyze.com/hc/en-us so we can assist you further.
Written by a customer while visiting wyze.com
Posted by: Rafael
from Phoenix Arizona
Verified Purchase:Yes
Purchase new Wyze Battery cam pro with solar panel and will not hold charge
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, May 13, 2026
Hi there! We're sorry to hear about the issue you are experiencing with your Wyze Battery Cam Pro. Please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: KT
from Florida
Verified Purchase:Yes
Bought two neither of the batteries would charge. Had to return them immediately
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeJosan, August 5, 2026
Hello! We're sorry you experienced issues with the batteries not charging on your Wyze Battery Cam Pro. We appreciate your feedback and understand your frustration. Have a great day ahead!
Written by a customer while visiting wyze.com