Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Goodspike
Verified Purchase:Yes
I'm migrating to these from the Ring Stickup Cams. Both have removable batteries, which is nice, but these offer the option of 2k recording and also the option of a motion activated flood light. I leave some of those off and some on, depending on lighting at the location and how much attraction I want the camera to get. The night view image and color are both good. I have the solar panel option on one, but I can't really judge that in December when daylight is short. In December it doesn't keep the device at charge, but maybe summer when there's a lot more daylight.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ted H
from Redmond WA
Verified Purchase:Yes
Great field of view, can see in near darkness, and is very quick to turn on the light and to trigger rules. A great improvement over the old outdoor cams.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Little Rock, Arkansas
Verified Purchase:Yes
Easy to set up and get going. Great video. Love not having to run a wire.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Susie Q
from Salvisa Kentucky
Verified Purchase:Yes
Have had my Campro for about a week now. I set it up beside the Wireless v2 for comparison. It looks great at night and day. Love the color night vision. Doesn’t take any longer to stream than the older models. The audio is much clearer. Downside , battery doesn’t last as long and it doesn’t have the range that the v2 wireless has . I tried to move it further away where I have another wyze wirless set up and it doesn’t pick up .I still love it . The quality is great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rebecca
from Phoenix, AZ
Verified Purchase:Yes
Great outdoor camera where plug in not available. Love the solar panel power. Areas for improvement: 1) concerning that the camera won't pick up/record when it falls over out of place as that's motion. It is quite heavy with the battery pack. 2) Please add tree strap(s) option on the next version, as I can't easily screw in / attach to a wall. I'm currently using a web netting to hold the camera & tie it up to a metal pole. 3) it takes an extremely long time for Live View to connect & show itself; and always errors out requiring a reset.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Richard
from Fort Collins, CO
Verified Purchase:Yes
I like it. It doesn't keep/hold a charge as long as claimed and it's installed next to a bright LED light on the house, which should save battery life since it doesn't use the built-in LED. The first week I had it installed the battery went from 48% to 0% in 3-4 days. I'm glad I got the extra battery but this ALSO kit didn't come with the battery charger. Why sell me 2 batteries and not provide the charger? I'm disappointed.
Response from wyze.comBy WyzeMay, December 18, 2023
Hello! If the battery on your Wyze Battery Cam Pro seems to be draining quickly please try the following steps:
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Bradley
Verified Purchase:Yes
I wish it had 4K bigger battery and the solar panel built into it.
Written by a customer while visiting wyze.com
Posted by: Rick
Verified Purchase:Yes
Used to monitor 24/7 aids for mom at home. Allows for mothion clips or live feed while away
I would recommend this to a friend!
Written by a customer while visiting wyze.com