Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
311
4 Stars
165
3 Stars
173
2 Stars
70
1 Star
74
70%of customers recommend this product.
(
443 out of
634)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Customer Rating
3
Nice camera for areas where power is an issue.
on December 13, 2023
Posted by: Timbo
from East Helena, MT
Verified Purchase:Yes
Nice camera for outdoors. I put it on my fence post at my driveway with solar panel. Seems to stay charged just fine. My only complaint is that the motion detection is a bit tardy. I tend to get the back bumper of cars coming up my shared driveway, and miss the whole front part. Also, the trash truck came and picked up my trash in full view of the camera and it recorded nothing. Not real comforting.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Darren Whanger
Verified Purchase:Yes
Love it! Works great in my remote location observing my pond on the ranch.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Paul
from Fredericksburg, Va
Verified Purchase:Yes
Seems like good camera. Unlike the other cameras it doesn't need a base station. The only problem I have noted is the live stream is VERY SLOW to load.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: David
from Jonesborough TN
Verified Purchase:Yes
Camera works really well. The only negative I have found so far is that sometimes it takes a while for it to connect up when you want a live view. I got the solar panel and so far it keeps the battery at 100% with only about 4 hours of sun each day. For the price and how well it works, I will buy at least one more soon.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Les236
from Boston, MA
Verified Purchase:Yes
I have two of these, both at the latest firmware. One which has 2 bars of signal takes a long time to load the live stream. Hopefully this will be resolved in a future update. Other than that, these are great cameras and I like that they don't need a base. I am using solar panels on both, and that is working great even in the winter with short days.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Reed
from Utah
Verified Purchase:Yes
Installed it a week and a half ago, and get maybe 1-3 alerts per day from it, but battery has already dropped from 100% down to 73%.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JB
from Denver, co
Verified Purchase:Yes
Giving it 1 star is very generous. It was an extremely frustrating product to try to use due to constant connectivity issues - even when placed close to WiFi.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, December 18, 2023
Hello, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting and would like to help. As a first step please ensure that your Wyze app is fully up to date along with your camera’s firmware. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Carllue
from Chicago
Verified Purchase:Yes
Pretty good camera works fine so far, but night vision could be better
I would recommend this to a friend!
Written by a customer while visiting wyze.com