Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(857 Reviews)
Rating breakdown 857 reviews
5 Stars
340
4 Stars
176
3 Stars
186
2 Stars
77
1 Star
78
70%of customers recommend this product.
(
475 out of
679)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Steve
Verified Purchase:Yes
I have many cameras and accessories that I'm happy with but this one, a disappointment.
Optics are great, LED is great, size and mount is great, but with everything on the lowest setting possible, 24 hours of battery life is a deal breaker! I went back to the 1st generation wireless cam for my needs and MAY still use the 2nd gen as a wired device.
Optics are great, LED is great, size and mount is great, but with everything on the lowest setting possible, 24 hours of battery life is a deal breaker! I went back to the 1st generation wireless cam for my needs and MAY still use the 2nd gen as a wired device.
Response from wyze.comBy WyzeLawrence, November 4, 2025
Hello there! Thank you for your feedback. To isolate the issue you are experiencing with your Wyze camera, please ensure that you have the latest Wyze app and firmware version installed. Also, ensure that you're using the correct type of power adapter and USB cable when charging the camera.
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Thank you for your feedback and have a great day!
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
