Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(857 Reviews)
Rating breakdown 857 reviews
5 Stars
340
4 Stars
176
3 Stars
186
2 Stars
77
1 Star
78
70%of customers recommend this product.
(
475 out of
679)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Kent Sams
from Katy, TX
Verified Purchase:Yes
We have 5 of these and a doorbell with dual cameras. Best quality we have purchased
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Deedee
from New york ,LI
Verified Purchase:Yes
Works great! Connection is good and camera is very clear
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bone
from New York
Verified Purchase:Yes
Cameras work ok...but are not consistent in thier performance.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Tom
Verified Purchase:Yes
Old battery cam seems to be better,new mount broke when trying to install,cheap iss screws
Written by a customer while visiting wyze.com
Posted by: Big Guy
Verified Purchase:Yes
Great little camera , much better than the two i bought before
Written by a customer while visiting wyze.com
Posted by: Lou
from Myrtle Beach, SC
Verified Purchase:Yes
Goes off line slot and battery doesn't fully charge. Love it when it works
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, October 23, 2025
Thank you for your feedback! We’re always looking for new ways to improve our products, and your suggestion is truly appreciated. We’ll be passing it along to our team for future consideration. If you have any further questions, or would like to discuss your feedback in more detail, please don’t hesitate to contact our Wizards team (https://support.wyze.com/). Thank you again, and enjoy your day!
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
I need an outdoor camera that I can turn off the spotlight on since it is positioned towards my alley and for security reasons I do not want it to blind my neighbors.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeBeth, October 29, 2025
Hi there, I completely understand wanting to keep your camera active without the spotlight coming on unexpectedly. You can adjust that right in the Wyze app using the steps below:
From Live View:
Open the Wyze app and select your Wyze Battery Cam Pro.
Once the live stream has fully loaded, tap the spotlight icon to turn it off (you can tap it again anytime to turn it back on).
From Settings:
Open the camera in the Wyze app and let the stream finish loading.
Tap the Settings gear in the upper right.
Choose Spotlight, then switch Motion off so the spotlight won’t activate when motion is detected.
This will allow the camera to continue watching over your space just without the additional light turning on.
If anything still isn’t working the way you expect, our Wizards team would be happy to take a closer look: https://support.wyze.com
Simply tap the Message bubble in the bottom right, follow the short questionnaire, and choose how you’d like to connect with us. If the device ends up being defective, we’ll gladly assist with a replacement under the 1-year warranty.
Thank you again for your time and patience. Wishing you a wonderful rest of your day!
From Live View:
Open the Wyze app and select your Wyze Battery Cam Pro.
Once the live stream has fully loaded, tap the spotlight icon to turn it off (you can tap it again anytime to turn it back on).
From Settings:
Open the camera in the Wyze app and let the stream finish loading.
Tap the Settings gear in the upper right.
Choose Spotlight, then switch Motion off so the spotlight won’t activate when motion is detected.
This will allow the camera to continue watching over your space just without the additional light turning on.
If anything still isn’t working the way you expect, our Wizards team would be happy to take a closer look: https://support.wyze.com
Simply tap the Message bubble in the bottom right, follow the short questionnaire, and choose how you’d like to connect with us. If the device ends up being defective, we’ll gladly assist with a replacement under the 1-year warranty.
Thank you again for your time and patience. Wishing you a wonderful rest of your day!
Written by a customer while visiting wyze.com
Posted by: AJ
from Vancouver WA
Verified Purchase:Yes
I have it set on the lowest settings for recording and the battery lasts maybe 3 days tops. Not as good as it says
Response from wyze.comBy WyzeLawrence, November 3, 2025
Hello, and thank you for your feedback! We are always looking for ways to improve our products for our users’ daily use. If you have any questions, concerns, or would like to speak more about your feedback, please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com