Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
365
4 Stars
183
3 Stars
190
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
504 out of
721)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Skye
from Camano Island Washington
Verified Purchase:Yes
Freedom with a view. I can have the confidence and freedom to have visual freedom away from a wall plug
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Clive
from Ft. Lauderdale Florida
Verified Purchase:Yes
Free and clear images and operation. A major step up from the first wireless camera system and much easier to expand up on.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
5 stars if continuous recording is available.
on September 18, 2023
Posted by: RachelleDay
from Las Cruces, NM
Verified Purchase:Yes
If the camera had the capability to record continuously to the memory card installed, would give 5 stars. It works great with the solar panel. The mount for the camera could be better. Had a hard time getting it tight enough to hold the camera in the position we wanted. Overall, happy with the camera.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: CL
Verified Purchase:Yes
Doesn't pan, cannot playback on memory card with short recorded events only. Need to tap stream live to conserve battery. Subscribed for annual CamPlus, so not sure if it is money well-spent. It is portable, that is a plus.
Written by a customer while visiting wyze.com
Posted by: larry989
from Prescott AZ
Verified Purchase:Yes
I like every thing about this camera except you can not record locally with out Cam Plus. It has a great picture, easy to mount, very good battery life. As soon as they add local recording I will get more.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Omar
from California
Verified Purchase:Yes
Beautiful camera, nice design and very convenient, is a little bit slow when trying to load the imagine but could be my internet.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Scottc
from Huntsville AL
Verified Purchase:Yes
Disappointing battery life. If you use it much you will need to change batteries often
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, September 18, 2023
Hello! If the battery on your Wyze Battery Cam Pro seems to be draining quickly please try the following steps:
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: fishingfreckles6
Verified Purchase:Yes
there was nothing wrong with the product except I dont have a smart phone, so cant give an honest opinion. since I had to send it back, It was just what I wanted, but had to have the phone for the app. was so sad to have to send it back.
Written by a customer while visiting wyze.com