Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(857 Reviews)
Rating breakdown 857 reviews
5 Stars
340
4 Stars
176
3 Stars
186
2 Stars
77
1 Star
78
70%of customers recommend this product.
(
475 out of
679)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Sam
from LA
Verified Purchase:Yes
I really like this camera, battery last long and easy to connect to your WiFi
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: N/A
from Yuma Az
Verified Purchase:Yes
when you run it on the battery it only lasts two days. I've got better things to don than changing out a battery every two day. no good
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, September 15, 2025
Hello! If the battery on your Wyze Battery Cam Pro seems to be draining quickly, please try the following steps: -Confirm that your camera’s firmware is up to date and the Wyze app is up to date. -Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro. -Verify that you’re using a 5V 2A power adapter. If all of the above is confirmed, we would recommend taking a look at this guide for further troubleshooting tips: https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you, and have a great day!
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you, and have a great day!
Written by a customer while visiting wyze.com
Posted by: KeelerKeys
from Elizabeth Colorado
Verified Purchase:Yes
Much better image clarity, resolution, replaceable battery and night vision than the previous battery powered camera. The mount is also more secure.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2
battery camera pro either works or it does not
on September 16, 2025
Posted by: TIM
from Michigan
Verified Purchase:Yes
I have a plethora of Wyze cameras but the Battery Camera pro has had issues recognizing the sd card and only producing still photos. I pray for a firmware update to fix the issue. Some work flawlessly and I have had consistent issues with others. I will continue to use all Wyze products.
I would recommend this to a friend!
Response from wyze.comBy WyzeMay, September 16, 2025
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Chamblee, GA
Verified Purchase:Yes
I cannot get the Battery Cam Pro to record video on a formatted memory. I'm very disappointed with the product and I will be returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Martin
from Kentucky
Verified Purchase:Yes
I have a number of these cameras around my farm. They work and work well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JZ
from Kentucky
Verified Purchase:Yes
Easy install and great recordings. Get the solar panel. Even partial sun will keep this thing charged for a long time-months.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rich
from USA
Verified Purchase:Yes
I hope my review changes but as of know i have not been happy. it has seen very little use and the battery drained in about 2 weeks. I have checked settings and there appears nothing that would support such a fast drain of the battery
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, September 18, 2025
Hello and thank you for your valuable feedback! We are constantly striving to improve our products to better serve our users. We appreciate your suggestion and will be forwarding it to our team for future consideration. If you have any questions, concerns, or would like to discuss your feedback further, please don’t hesitate to reach out to our Wizards team (https://support.wyze.com/). Thank you, and have a wonderful day!
Written by a customer while visiting wyze.com