Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Average customer rating
3.7
(804 Reviews)
Rating breakdown 804 reviews
5 Stars
314
4 Stars
168
3 Stars
176
2 Stars
72
1 Star
74
70%of customers recommend this product.
(
447 out of
639)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor WiFi Security Camera with Motion Detection and Two-Way Audio - White
Posted by: Carla
from Florida Panhandle
Verified Purchase:Yes
Good price, easy set up. Battery, however, does not last long. I would like the motion record time to be a bit longer. Don't know if I can change that in settings. Is there a FB group to join for more info from a community of users?
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kiwi
from Joshua Tree
Verified Purchase:Yes
Despite the claims, the battery life is not as great as stated and the motion detection leaves a little to be desired
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
I have 4 of these. I'm thinking of buying a fifth.
on August 22, 2025
Posted by: Cordell
Verified Purchase:Yes
They are handy when you want a camera somewhere and don't have a power outlet close, or want it set up quickly. Some of mine are hard mounted, but I keep one handy just to put in tight places when monitoring cats (the little devils like to hide and get into mischief). I even have one outside in a protective box (pictured), with a Wyze Solar Panel, to watch for racoons breaking into my garbage cans.
Continuous recording mode, or constant monitoring does use the battery heavily, but there is plenty of usage for a days worth of viewing. Using motion detection will extend that to several days. I have an extra battery and I keep it charged. Battery switchout is quick and easy. My app tells me when the battery is getting low. With the Solar Panel, the battery never gets low.
Written by a customer while visiting wyze.com
Posted by: BB
Verified Purchase:Yes
Great camera quality and performance but extremely poor battery life and capacity. WYZE advertises battery life at approximately 6 months, when in reality it's more like 2 - 3 months (even with minimal motion events).
Response from wyze.comBy WyzeCarmelita, August 24, 2025
Hello! If the battery on your Wyze Battery Cam Pro seems to be draining quickly, please try the following steps:
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed, we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you and have a great day!
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed, we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com