Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7 out of 5
3.7
(918 Reviews)
Open Ratings Snapshot
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product. 
(
508 out of 728
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Customer Rating
3 out of 5
3
Cannot rotate 180 degrees
on November 5, 2023
Posted by: Anon
Verified Purchase:Yes
Cannot rotate 180 degrees on display on phone .
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
So close to perfect battery camera like 99.9%.
on November 4, 2023
Posted by: Joe
from South East Virginia
Verified Purchase:Yes
I think this is one of the best bang for the bucks. Depends on your WiFi, ours is great so we have quick communication and see the video or pictures very quick and clearly, I connect several times a day 7 days a week & night time, when I’m up just checking on things, 38 days and still have 60% battery!!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Love Wyze
on November 1, 2023
Posted by: Brian B
from Bay Area California
Verified Purchase:Yes
Love all Wyze products including this, the best as always.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Tight places
on November 1, 2023
Posted by: FMR
from Oregon
Verified Purchase:Yes
Great little cameras, placing them in space not easy for powered cameras can be placed
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Wyze Battery Pro
on November 1, 2023
Posted by: Wyze Owner
from Massachusetts
Verified Purchase:Yes
Returned it. The Wifi range was woefully poor. I got another Wyze Outdoor Cam 2 and it works perfectly in the same location where the Wyze Battery Cam Pro failed.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, November 1, 2023
Thank you for giving us a chance, we are sorry to hear Wyze Battery Cam Pro was giving you so much trouble. If you choose to try our products again in the future and experience any issues please reach out to our Wizards team (https://support.wyze.com/) so we may help diagnose the issue you are experiencing. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Great Camera, Defective Battery
on October 31, 2023
Posted by: G. Cole
from Quinton, VA
Verified Purchase:Yes
It's a great camera, but the battery received appears defective. It will not hold a charge for more than 48 hrs.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Good but...
on October 31, 2023
Posted by: Mike
from Conway SC
Verified Purchase:Yes
Good camera. Just wish that the app could assign different notifications sounds for different devices so you would know which one was triggered.
Also does not work well with Alexa.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Pictures only, but no video?
on October 31, 2023
Posted by: Steve
Verified Purchase:Yes
The battery seems to last OK, however, with motion detection enabled, it only takes still pictures and not video. I have installed an SD card as well, but can’t figure out the video recording component when motion is detected.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, October 31, 2023
Hi there, we are very sorry to hear this happened and would like to look into why your Wyze Battery Cam Pro is not behaving properly. If you have not, please reach out to our Wizard team (https://wyzelabs.zendesk.com/hc/en-us) so we may help diagnose the issue. You may also send us an app log by going to Account > Wyze Support > Submit a Log. Thank you!
Written by a customer while visiting wyze.com
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