Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Customer Rating
2
After one year, this camera is very frustrating.
on October 7, 2026
Posted by: BillyBob
from Erie, PA
It has been one year this week since activation. This camera is very frustrating. when it works it is great but lately it sucks! for some reason is will stop recording usually around 7:30 pm and I have nothing overnight. Sometimes doing a reset from the menu works, sometimes I have to completely power down for a minute of two then after power up I need to do the reset again. Now keep in mind it is connected to my network which in another issue it does not always connect 2.4ghz. it is about 20 ft from the modem and router and 1 window the signal has to pass thru. My other camera the Solar Cam Pan 2K is much further away on my detached garage with 2 walls in between network and camera has zero connection issues an is an awesome camera. Yes, I did a factory reset twice.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, October 7, 2026
Thank you for sharing your feedback. We’re sorry the subscription requirements and lack of integration with your existing system didn’t meet your expectations. We understand how important flexibility and transparency are, and we appreciate you bringing this to our attention. If you ever need assistance, please feel free to reach out to our support team.
Written by a customer while visiting wyze.com
Posted by: Steve C.
from Phoenix, AZ
Verified Purchase:Yes
The battery pro cameras go off line and there is no way to view them. Olif they sense motion they are accessable for a few minutes and then go offline Wyse sent replacments for the two i purchased that had the issue. The news ones arived and have the same issue. Do not buy if you want to be able to view the cameras live. I have other Wyse cameras and they do not have this issue. The positive is customer sevice has ben reaponsive.
Response from wyze.comBy WyzeMaricar, September 20, 2026
Hi there, we’re sorry you’re continuing to experience issues with your Wyze Battery Cam Pro devices going offline, especially when you’re trying to access the live view. We understand how frustrating it is to be unable to view your cameras when you need them. We’d like to look into this further. If you’re up for it, could you please send us a message with your support ticket number so we can take a look and try to help? Thank you.
Written by a customer while visiting wyze.com
Customer Rating
5
Battery Cam Pro to capture wildlife videos.
on September 19, 2026
Posted by: JCR
from Nordland, WA
Verified Purchase:Yes
I am very pleased with the Wyze Battery Cam Pro. I have set up four of them around the outside of our house. The cam is very easy to set up and start using. They capture very clear images even at night. The spotlight illuminates a good sized area at night. I am happy with the choices for programming how the cam captures images. The battery life is quite good and easy to change. I have added the Wyze solar panel to one of my Battery Cam Pros, and it keeps the battery fully charged.
We live in a rural area and I love seeing the wildlife captures, especially at night. One of our cams recently caught a Cougar walking through our front yard.
We live in a rural area and I love seeing the wildlife captures, especially at night. One of our cams recently caught a Cougar walking through our front yard.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: KC
Verified Purchase:Yes
Very nice camera. Wanted something that didn’t have cord for set in bookshelf. Works great. Long battery life. As usual very satisfied.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mamasny
from Paxtonia PA 17112
Verified Purchase:Yes
Love them instead of running a new line I love the battery’s! But I don’t like the monthly cost! I’m on a fixed income and I’ve been having trouble with my neighbor!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Don Gilmet
from Presque Isle MI
Verified Purchase:Yes
It works great and the battery’s last several weeks before needed to be charged
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nik
from Florida
Verified Purchase:Yes
I can't seem to get this camera to record events. I have tried changing the settings to no avail. Not real happy right now.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
3
Great Start....Weak Finish....!!!
on August 20, 2026
Posted by: alamedaDad
from Alameda, CA
I've had this cam up and running in my backyard for exactly 2 years now....purchased and installed in July '24; at the time, I thought it was the "greatest invention since sliced bread", but time has NOT been good to it's on-going performance. Could be many issues causing the deterioration on the quality, I'm not an engineer, but all I can say is I'm disappointed....that all good things must come to end....nothing last forever....even tough we hope and pray it's MORE than 2 years...but it is ,what it is. I have no problem with the 3 other Wyze cams inside the house and directly connected to power...but I'm actively looking for a replacement and most likely, going to Eufy...for now, the one installed outside has been peforming solidly, sorry Wyze Battery Cam Pro....RIP....!!!
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com