Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: SteveP
from Maine
Verified Purchase:Yes
This camera has been working well on a trail behind my garage for several months. About 100' from the wifi router inside. The battery is backed up by the solar panel but remains at 100% despite short winter days. I wish it was made in a more subtle color than brilliant white or pitch black. I have used "skins" on other Wyze cameras but they are not very nice
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Marc Dee
from Macon, GA
Verified Purchase:Yes
Don't forget to adjust your detection settings! Okay so mine wasn't working the way I wanted at first, people would walk right by it, and I wouldn't get a notification. I know because I would find packages close to where I had the camera mounted. Once I adjusted my detection settings the camera worked beautifully. Battery life has been great compared to the other name brand camera I had up there. Battery has gone down to 70 over the last 3 weeks. I can't tell you how well the light works because I have over lights around it so they come on and this one has only come on one time. I think the light was pretty decent. lol
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: GJ11
from Flowery Branch, Georgia, US
Verified Purchase:Yes
Replaced 3 Outdoor v2 cans w/Cam Pro…GREAT DECISION
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Whatever
Verified Purchase:Yes
Meh. Misses some things, creates events for non-existent motion (e.g. sunrise).
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Mike
Verified Purchase:Yes
Happy that Wyze finally came out with a battery version of their new cameras for areas of property where there are no electrical lines, but sufficient Wi-Fi signal. It's provided good intel on domestic and wild animal patterns, etc.. Only complaint is the battery life.is much shorter than advertised. After 10 days, it's already in the 80%, so it'll probably give 2 months of service before needing a recharge. With a solar panel, it may not require a recharge with minimal use.
Written by a customer while visiting wyze.com
Posted by: Bo98327
from 98327
Verified Purchase:Yes
I have several Wyze Cams, I got this item since it has rechargeable interchangeable battery pack, I also got the battery charging dock, I have had it a few days, I have not use all its features yet, battery life is good on battery saver mode, but only last 20 hours with continuous recording to SD card, I like on my plug in models
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ashley
from IL
Verified Purchase:Yes
I like the idea of a battery camera, but please make the entry sensor v2 compatible with the battery pro. No reason it should not.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Pete
Verified Purchase:Yes
Tries two cameras…. Neither preformed very well. Have several other Wyze products and all work great. Plenty of strong wi-Fi signal, bit the cameras struggled to connect and they both were located much closer then a few V-3 cameras. Maybe not quite ready yet for prime-time.
Response from wyze.comBy WyzeMay, December 5, 2023
Hello, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting and would like to help. As a first step please ensure that your Wyze app is fully up to date along with your camera’s firmware. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com