Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: Luna
Verified Purchase:Yes
Great picture but battery life seems to drain very quickly I'm having to charge the batteries every 24 to 48 hours, and I shouldn't have to do that but maybe once a month .
Written by a customer while visiting wyze.com
Posted by: Ob24
Verified Purchase:Yes
This is the best camera Wyze has come up with so far. I would recommend it to anyone looking for a reliable, no hassle security camera.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Zark
from Turlock CA
Verified Purchase:Yes
Very disappointed with this camera. I own several other Wyze cams that I am happy with, but this one either has firmware or design problems. It is difficult to impossible to review videos even having a microSD card in it. I do not have any monthly plan, and don’t want to go down that road.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, January 18, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
2
Inconsistent or non-existant recording feature
on January 16, 2024
Posted by: Jeff
from Utah
Verified Purchase:Yes
Great concept, but the two cameras I bought do not work well. Video recording is hit and miss. The cameras have Cam+, yet nothing is recorded to the cloud and recording to the SD card is not consistent. Image quality is good, but the recording issues need to be fixed
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, January 16, 2024
Hi there, if your Wyze Battery Cam Pro is running into some trouble with event recording we would recommend taking a look at this guide for some troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505257293467
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17505257293467
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: A.G.
from MN
Verified Purchase:Yes
I like it because it is battery powered, but it doesn’t pick up motion like I thought it would. I know there is wild life that goes by the camera but doesn’t show them.
Written by a customer while visiting wyze.com
Posted by: Pam
Verified Purchase:Yes
The camera battery has a good life. I haven't needed to charge it yet.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Maxine Gray
from Newport Wa
Verified Purchase:Yes
I love them! Great compact size, the brightness of the spotlight is adjustable and they can be used with the solar panel. Perfect for my needs
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Derrick
from Edisto Island, SC
Verified Purchase:Yes
So far I have only had this mounted for a week and I am very pleased. I fully charged it and then mounted with the solar panel on a side of the house that does not get direct sun for about half of the day and after 2 weeks the battery is still showing 100%.
It is on my side yard where we do not have as much traffic so it is not going off much but it is performing better battery wise than I would have imagined.
My only issue is that I wish there was a larger detection zone and that it would detect motion further out in the yard. I would have dropped to 4 stars because of that but bumped back to 5 due to the impressive battery performance.
I would recommend this to a friend!
Written by a customer while visiting wyze.com